Distribution warehouse aisle with pallet racking stacked to the ceiling

WHOLESALE & DISTRIBUTION

CMMS Software for Wholesale & Distribution

When the dock stops, everything stops.

Dock doors, levelers, conveyors, refrigeration, and lift trucks maintained on one system. Run six sites the same way and compare them on the same numbers.

  • Multi-site by default
  • Free request submission
  • Lift trucks and buildings in one queue
McDonald'sCaterpillarPepsiChevronUnileverYamahaShellStratasys

Trusted by 4,000+ industrial teams

WHAT CHANGES

What a CMMS changes in a distribution center

The assets are unglamorous and the cost of losing one is immediate. These are the four things distributors tell us they are trying to fix.

A dock leveler or a bay door fails and trucks back up in the yard. The cost is not the repair, it is the trailers waiting.

Doors, levelers, and lifts run on a PM schedule tied to cycles, and a failure opens a work order that is routed before the next inbound arrives.

Conveyor and sortation problems get reported by whoever happens to be standing there, in whatever way they prefer.

Anyone on the floor submits a request from a phone or a QR code on the equipment. It lands in one queue with the location already attached.

Racking inspections, fire extinguishers, and eyewash stations are tracked on a clipboard, and the binder is what you show the auditor.

Inspections are scheduled work with photos and timestamps, so the compliance record is a by-product rather than a scramble.

You run six DCs and cannot compare them. Each site keeps its own spreadsheet and its own way of naming things.

One asset naming scheme across sites, and cost, downtime, and open work compared site by site from the same records.

RESULTS

Results from distribution maintenance teams

Measured across UpKeep customers in an independent Forrester study.

90%

Reduction in technician time spent filing work orders and finding asset information

Forrester Total Economic Impact study

315%

Return on investment from moving maintenance onto UpKeep

Forrester Total Economic Impact study

$638K

Savings from downtime avoided across the study period

Forrester Total Economic Impact study

KEY WORKFLOWS

Maintenance workflows across a distribution center

A distribution center is a building, a fleet, and a safety program at the same time. These are the hand-offs that matter.

A dock door starts cycling slowly

  1. Edge A vibration or current reading on the door motor moves outside its normal range.
  2. CMMS A work order opens against that door, at that site, with the reading attached.
  3. Nova Ask which doors have failed most this year, and take the answer into next year’s capital plan.

A picker reports a damaged rack upright

  1. Safety The hazard is logged from a phone with a photo, and the aisle is flagged.
  2. CMMS A corrective work order opens and blocks the location until it is signed off.
  3. Safety The inspection record and the repair stay linked for the next audit.

A forklift comes due for service

  1. Fleet Service is scheduled on hours run, not a date, across every lift in the building.
  2. Learn Operator certifications are tracked against the same people, so an expired card is visible before an audit.
  3. CMMS The service work order sits in the same queue as the building assets.

A new DC comes online

  1. CMMS The asset list and PM templates are copied from an existing site rather than rebuilt.
  2. Learn The procedures the other sites already use are assigned to the new team.
  3. Nova Ask how the new site compares to the others from its first month, in the same terms.

NOVA

Build the tracker your network needs

Nova is UpKeep's AI assistant, and it builds apps. Describe what you want to track across your sites in plain language and Nova builds it against your own asset and work order data, without a developer or another system to reconcile.

See how Nova works
  • Build a dock door uptime tracker that shows cycles and failures by site.
  • Which site has the highest maintenance cost per square foot this quarter?
  • Make a racking inspection app that blocks a location until the repair is signed off.

PRODUCTS

Warehouse maintenance software features

These are apps, not an edition. Most sites start with the CMMS and add Safety and Fleet as they roll out.

See all products →

Warehouse maintenance software: common questions

What is warehouse maintenance software?

It is the system a distribution center uses to schedule preventive maintenance and run work orders on the equipment the building depends on: dock doors and levelers, conveyors and sortation, compressors, refrigeration, HVAC, and lift trucks.

The job is knowing what is due, what failed, and what it cost, per asset and per site, instead of finding out when a door will not open at 5am.

What is the difference between a CMMS and a WMS?

A WMS manages the goods: receiving, putaway, pick paths, slotting, and shipping. A CMMS manages the equipment that moves those goods and the building around them.

They are complementary and most operators run both. The parts inventory inside UpKeep is maintenance spares, belts, motors, seals, not saleable stock, so the two systems are not competing for the same records.

How much does warehouse maintenance software cost?

UpKeep is priced per user per month, based on the people who create and close work orders rather than the number of assets or square feet.

Floor staff submitting a request do not need a paid seat, which is what makes it practical to let anyone report a problem. See the pricing page for current tiers.

Can UpKeep manage forklift maintenance?

Yes. Lift trucks, yard trucks, and pallet jacks are maintained through Fleet on hours run rather than dates, and the work orders sit in the same queue as the building assets.

Operator certifications are tracked in Learn, so an expired card is visible before an inspector asks for it.

How do you manage maintenance across multiple distribution centers?

Assets are organized by location, so cost, downtime, PM compliance, and open work can be viewed for one site or across the whole network.

PM templates and procedures built at one site copy to the next, which is what makes the comparison meaningful, otherwise each site measures itself differently and the numbers do not line up.

Can floor staff submit requests without a license?

Yes. Anyone can submit a request from a phone or by scanning a QR code on the equipment, without a paid seat. The location and asset come attached, so the request does not need chasing.

How do racking and safety inspections work?

They are scheduled work orders with a checklist, photos, and timestamps. Because the inspection and any resulting repair stay linked on the asset, the audit trail is produced by doing the work rather than assembled afterward.

What is the best maintenance software for a warehouse?

The one the floor will use without training. Warehouse maintenance lives or dies on whether a picker who spots a damaged rack upright can report it in under a minute, from a phone, without an account.

When you evaluate, check that request submission is free, that assets can be organized by site so a multi-DC operator can compare them, and that lift trucks and building assets can live in one queue rather than two systems.

How do you track dock door and conveyor maintenance?

As assets with their own PM schedules, triggered on cycles or hours rather than dates, because a door on a busy inbound dock wears far faster than one on a quiet bay.

Adding condition monitoring through Edge takes it further: a current or vibration reading drifting out of range on the door motor opens a work order before the door fails and the yard backs up.

How long does implementation take?

Weeks, not quarters. Most distributors start at one site with the asset list and the PMs that matter most, then roll the same templates to the next site. It does not require an IT project.

GET STARTED

See it against your own sites

We will walk through your asset list, your PM schedule, and the equipment that causes you the most delay.