UpKeep Research
Insights
We survey maintenance and operations teams and publish what comes back. Every report carries its full topline and cross-tabs, so any figure here can be checked against the question that produced it.
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AI in Operations: Teams Are Leading the Way
Maintenance and operations teams have adopted AI faster than the organizations they work for, and most of them started without being asked.
- 67.8%
- use AI at least occasionally
- 55.4%
- work somewhere with no AI deployed
- 27.8%
- use AI on their own at a company with none in place
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State of Maintenance Report 2026
Nine in ten maintenance teams say preventive maintenance is worth doing, and a quarter of them run one. The gap is a governance problem rather than a knowledge problem.
- 90%
- believe in preventive maintenance
- 25.5%
- actually practice it
- 28%
- cannot state their own maintenance budget
