PROPERTY MANAGEMENT
CMMS Software for Property Management
Every request, every property, one list.
Resident and tenant requests, turns between occupants, and the assets in every building you manage, on one system your on-site teams will use.
- Free resident requests
- Multi-property by default
- Turn tracking
WHAT CHANGES
What a CMMS changes for a property team
Property maintenance is a queue problem before it is an equipment problem. These are the four things teams tell us they are trying to fix.
Resident requests arrive by phone, email, and the leasing office, and there is no single record of what is outstanding.
One intake from a phone or QR code, with the property and unit attached, so nothing lives only in somebody’s inbox.
A unit turn stalls because nobody knows which trades have finished and which have not.
The turn is a work order with its steps tracked, so the leasing team can see the real ready date rather than an estimate.
The same boiler or rooftop unit keeps failing and nobody notices the pattern across properties.
Repeat failures and cost roll up by asset and by property, so the unit worth replacing is obvious.
Vendors do work that never lands on the building record, so the history has gaps at sale or refinance.
Vendor work is assigned in the same system and lands on the asset record with everything else.
RESULTS
Results from property maintenance teams
Published results from UpKeep customers and the Forrester study.
90%
Reduction in technician time spent filing work orders and finding asset information
KEY WORKFLOWS
Maintenance workflows across a property portfolio
Requests, turns, and building systems are the same queue. These are the hand-offs that matter.
A unit needs turning between tenants
A rooftop unit keeps failing
- CMMS Every callout is recorded against that asset rather than as a fresh problem.
- Nova Ask what the unit has cost across all its repairs this year.
- Facilities The history supports the repair-or-replace decision at budget time.
NOVA
Build the report your owner asks for
Nova is UpKeep's AI assistant, and it builds apps. Describe the tracker or report you need in plain language and Nova builds it against your own property and work order data.
See how Nova works- Build a unit turn checklist that shows the ready date as trades complete.
- Which properties had the most after-hours callouts last quarter?
- Show me maintenance cost per unit by property for the year.
PRODUCTS
Property maintenance software features
These are apps, not an edition. Most teams start with the CMMS and add Facilities and Capital Planning as the portfolio grows.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn → Work Orders Requests in, work assigned, and a record of what was done, from any phone on the floor. Explore → Preventive Maintenance PM schedules that trigger on dates, meter readings, or hours run, so work happens before the failure. Explore → Facilities Space, occupancy, and building systems for teams that maintain property rather than production. Explore → Asset Management Every asset with its history, cost, documents, and hierarchy, from the site down to the component. Explore → Parts & Inventory Spare parts, stock levels, and reorder points, consumed against the work order that used them. Explore → Workforce Shifts, timecards, and labor cost against the work, so capacity is visible before you commit it. Explore → Capital Planning Asset condition and replacement forecasting, so next year’s budget is based on real history. Explore → Providers Outside contractors working in the same system, with their work visible alongside your own. Explore → Analytics & Reporting Dashboards and reports on maintenance performance, without exporting to a spreadsheet. Explore → Nova The AI assistant that answers questions about your data and builds custom apps from a description. Explore →
CUSTOMER STORIES
Teams running maintenance on UpKeep
Traced a recurring building problem to its root cause instead of repairing it again.
FMLY
Read the story →
Brought overtime under control by seeing where labor was actually going.
Retail shopping center
Read the story →
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
Read the story →
One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
Read the story →
Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
Read the story →
Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
Read the story →
Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
Read the story →Property maintenance software: common questions
What is property maintenance software?
It is the system a property team uses to take in resident and tenant requests, run unit turns, schedule preventive maintenance on building systems, and keep the record of what was done to each asset.
The defining requirement is intake, because most of the work starts with someone who does not work for you reporting a problem.
Does it replace our property management system?
No. Your PMS keeps leases, rent, and residents. UpKeep handles the maintenance side: requests, turns, assets, and vendors.
Teams run both, and the split is usually clean, the PMS knows who lives in the unit, UpKeep knows what has been repaired in it.
Can residents submit requests without an account?
Yes. Requests can be submitted from a phone or by scanning a QR code without an account or a paid seat, with the property and unit attached automatically.
Does UpKeep work for a vendor-dispatch model?
Partly, and it is worth being honest about the fit. If your model is primarily dispatching third-party vendors and managing them through a marketplace, dedicated vendor-dispatch platforms do that more deeply.
UpKeep is strongest where you have your own on-site maintenance staff and want their work, your vendors’ work, and the asset history in one place.
Can UpKeep handle multiple properties?
Yes. Assets are organized by location, so cost, open work, and repeat failures can be viewed for one property or across the whole portfolio using one naming scheme.
How much does property maintenance software cost?
UpKeep is priced per user per month, based on the people creating and closing work orders rather than the number of units. Residents submitting requests are free. See the pricing page for current tiers.
How long does implementation take?
Weeks. Most teams start with one property: import the asset list, set PMs on the building systems that cause the most callouts, and open request intake. Additional properties reuse the same templates.
FREE RESOURCES
Go deeper on maintenance
Practical guides and research from the UpKeep team. No cost, no sales call required.
GuideThe Reliability Playbook: Capturing 20 Years of Know-How Before It Walks Out the Door
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
ReportThe 2026 State of Maintenance Report
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
GuideChange or Be Left Behind: The Urgent Need for Change Management in Maintenance
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guide
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See it against your own portfolio
We will walk through your request volume, your turn process, and the assets that keep coming back.