UpKeep Provider Platform
Your maintenance team is only half the story. UpKeep bridges the gap between your technicians and the contractors, vendors, and partners who get the job done — all in one connected platform.
When work leaves your team and goes to a contractor, everything breaks down:
Communication Black Holes
"Did they get the PO?" "When are they showing up?" "Where's the invoice?" Every answer requires three emails and a phone call
The Disappearing Contractor Problem
They ghost mid-job, show up late, or suddenly stop responding right when you need them most.
Documentation Disaster
Photos lost in text threads, invoices in email, work notes on paper, compliance docs... somewhere?
You're Flying Blind
Once the work order leaves your system, you have zero real-time visibility until something goes wrong (and it will).
And right now, 20-40% of your maintenance work is invisible.
UpKeep Provider Platform is the first connected provider ecosystem built into your CMMS — where your internal team and external providers work as one.
Verified Providers You Can Trust
No more rolling the dice. Work with contractors and vendors who have proven track records through real jobs completed in UpKeep.
One Shared Workspace
Everything in one place: work orders, purchase orders, files, photos, updates, and communication. No more email archaeology.
A Network That Grows With You
Discover and connect with providers based on service type, location, and verified performance. Build your reliable network over time.
Zero Friction, Maximum Visibility
Assign providers directly from your work orders. Track every job in real-time. All inside the CMMS you already use.
Find the Right Provider
Search by service type, location, tags, or verification status. Discover providers who match your exact needs.
Connect Instantly
Assign providers directly to and from your work orders or purchase orders. Keep all communication, files, and updates in one shared workspace.
Stay in Sync
Real-time visibility into job status, completion stats, and documentation — no more chasing down updates.
Build Trusted Relationships
Mark trusted providers as preferred, track performance over time, and grow your reliable network of partners.
Join thousands of facility managers who rely on UpKeep to get reliable work done.
Providers earn Verified status by successfully completing jobs through UpKeep. We're building additional verification layers including license and insurance validation.
You can track provider performance history, leave reviews (coming 2026), and build your network of preferred providers who consistently deliver.
Provider Platform is included in Professional and Enterprise UpKeep plans at no additional cost.
Absolutely. Invite your current trusted providers to join the platform and start collaborating immediately.
It's completely free to create your profile, receive work assignments, and collaborate with facilities. Optional Pro features will be available in 2026.
Facilities discover your profile through the provider network and can assign work orders or purchase orders directly to you.
Everything from routine preventive maintenance to emergency repairs, across all facility types and service categories.
Complete jobs successfully through UpKeep to earn Verified status. Future features will include ratings, reviews, and enhanced performance metrics.
Join thousands of facility managers who rely on UpKeep to get reliable work done.