WORK ORDER MANAGEMENT

Streamline Every Work Order from Request to Resolution

Create, assign, prioritize, and track work orders in real time with UpKeep's mobile-first platform. Technicians get instant push notifications — no more lost tickets or delayed responses.

Work Order Dashboard ● Live
8Open WOs
3.2hAvg Resolution
96.1%On-Time
WO #4821 completed — Pump Station B2m ago
WO assigned — Conveyor Belt Line 312m ago
New request — Break room HVAC issue45m ago
WO #4819 closed — Filter replacement1h ago

WHY UPKEEP WORK ORDERS

From Request to Done — Faster

Mobile-First Work Orders That Move at Your Speed

Create, assign, and complete work orders from anywhere. Technicians get mobile push notifications the instant a job is assigned — no more lost tickets, radio calls, or delayed responses. Attach photos, log time, and close out jobs right from the field.

Create WO

Auto-Assign

Completed

Automated Routing & Prioritization

Work orders are automatically routed to the right technician based on skill set, location, and availability. Priority levels ensure critical jobs jump to the front of the queue.

Complete Audit Trails

Every action on every work order is logged automatically — who did what, when, and how long it took. Full compliance-ready documentation without extra effort.

Real-Time Request Portal

Give anyone in your organization a simple way to submit maintenance requests. Requests convert to work orders instantly, with automatic notifications and status tracking.

CAPABILITIES

Complete Work Order Management

Work Order Creation

Create detailed work orders in seconds with custom fields, checklists, priority levels, and asset associations. Use templates for recurring job types.

Auto-Assignment

Automatically route work orders to the right technician based on skill, location, and workload. Eliminate manual dispatching bottlenecks.

Mobile Close-Out

Technicians complete work orders from the field — log labor time, add notes, attach before/after photos, and capture signatures on mobile.

Request Portal

Empower anyone in your organization to submit maintenance requests through a simple portal. Requests auto-convert to work orders with full tracking.

Recurring Work Orders

Schedule repeating work orders by time or meter triggers. Automate preventive maintenance so nothing slips through the cracks.

Attachments & Photos

Attach photos, PDFs, manuals, and documents directly to work orders. Capture before/after images for quality assurance and compliance records.

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%
Less Downtime
Reduction in equipment downtime through faster work order resolution
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%
ROI
Average return on investment by streamlining work order workflows
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x
Faster Close-Out
Work order completion speed with mobile-first tools and automation

TRUSTED BY MAINTENANCE TEAMS WORLDWIDE

What Our Customers Say

"Work orders that used to get lost on clipboards are now tracked in real time. Our team closes out jobs faster, and nothing falls through the cracks anymore."

David R.
Capterra

"The mobile app changed everything for our technicians. They get notified instantly, see all the details they need, and close out work orders without ever going back to the office."

Sarah L.
G2

"Our request portal alone saved us hours every week. Operators submit requests from their phones, and our maintenance team gets notified automatically. It's seamless."

James T.
TrustRadius

WORK ORDER SOFTWARE FOR EVERY ROLE

Built for Every Member of Your Team

From frontline technicians to operations leadership, UpKeep gives every role the right tools and visibility to keep work orders moving.

For Maintenance Managers

See every open work order across all facilities in real time. Prioritize critical jobs, balance technician workloads, and track completion metrics from a single dashboard.

For Technicians

Receive push notifications for new assignments, view work order details and asset history, attach photos, log time, and close out jobs — all from your mobile device.

For Requesters

Submit maintenance requests in seconds through a simple portal — no training needed. Track the status of your request in real time and get notified when work is complete.

4,000+ COMPANIES RELY ON UPKEEP

Leading the Way to a Better Future for Maintenance and Reliability

Your asset and equipment data doesn't belong in a silo. UpKeep makes it simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.