CMMS Software for Government & Public Works

It is the system a municipality uses to take in work requests, schedule preventive maintenance across buildings, vehicles, and infrastructure, and keep a maintenance record that stands up to audit or a public records request.

The defining feature of public works is breadth: one team is often responsible for facilities, a fleet, and infrastructure at the same time.

It can consume location data through the API, and assets carry location. But this is worth being straightforward about: if your work is fundamentally GIS-driven, linear assets mapped in Esri, work dispatched off the map, dedicated GIS-centric platforms integrate far more deeply.

UpKeep is strongest for departments whose asset base is buildings, plant, and vehicles rather than linear networks.

It handles the part that comes from maintenance: asset condition, repair history, and cost, through Capital Planning. That supports a capital request with real numbers.

Formal long-range capital programmes with funding scenarios and public reporting are usually run in a dedicated system, and UpKeep feeds it rather than replacing it.

Yes. Anyone can submit from a phone or a QR code with no account and no paid seat, and the facility and location come attached.

UpKeep is priced per user per month, based on the people creating and closing work orders rather than the size of the asset register. Requesters are free. See the pricing page for current tiers.

Yes, through Fleet. Trucks, plows, and equipment are maintained on mileage or hours, with the work orders in the same queue as facilities work.

Weeks. Most departments start with one asset class, usually facilities or the fleet, get the work order habit established, then bring the rest of the register in using the same templates.