MINING
A haul truck down is a shift of tonnes you do not get back.
Mobile fleet, fixed plant, and conveyors maintained on the same record, with condition data from the equipment and work that keeps going when the pit has no signal.
WHAT CHANGES
Mining runs two maintenance problems at once: a mobile fleet that moves and fixed plant that cannot stop. These are the four things maintenance superintendents tell us they are trying to fix.
The pit has no coverage, so work is written on paper and typed up at the end of shift, if at all.
Assigned work, asset history and procedures are on the device before the crew goes down. Updates queue and sync on reconnect, so the record is written where the work happened.
Haul trucks and excavators are serviced on a calendar while the fixed plant is serviced when it breaks.
Mobile equipment triggers on engine hours or odometer and fixed plant on runtime or condition, both in the same queue so one planner can see all of it.
A conveyor or crusher fails and nobody can say whether it was warned about.
Vibration and temperature readings sit on the asset next to the work done against it, so a trend and the repairs answering it are in one place.
Contractors do half the work and their records live in their own systems.
Contractor work is assigned, evidenced and closed in the same system as your own crews, so the asset history is complete rather than partial.
RESULTS
Measured across UpKeep customers in an independent Forrester study.
90%
Reduction in technician time spent filing work orders and finding asset information
KEY WORKFLOWS
Fleet, fixed plant and the people who service them are the same operation. These are the hand-offs that happen without anyone re-entering data.
NOVA
Nova is UpKeep's AI assistant, and it builds apps. Describe the tracker or report you need in plain language and Nova builds it against your own equipment and work order data.
See how Nova worksPRODUCTS
These are apps, not an edition. Most sites start with the CMMS and add Fleet and Edge as the mobile equipment and the fixed plant come on.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn →CUSTOMER STORIES
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
Read the story →
One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
Read the story →
Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
Read the story →
Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
Read the story →
Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
Read the story →
Replaced paper tracking and manual data entry across the plant using Nova.
Sprinturf
Read the story →
Moved maintenance off paper and onto a system the whole team can see.
Old Trapper
Read the story →It is the system a mine uses to schedule and record maintenance on both its mobile fleet and its fixed plant, and to keep the asset history that availability and compliance reporting are built from.
The distinguishing requirement is that it has to work with no connection. If it only works on the surface, the record gets written from memory at the end of shift and the data is worth less than the effort of collecting it.
Yes. Assigned work, asset records and procedures are cached on the device, and updates queue and sync when it reconnects. This is the feature to test hardest in a trial, because it is where most systems quietly fail.
Yes. Preventive maintenance triggers on engine hours, odometer, runtime or meter readings, which is what mobile equipment actually wears on. Calendar schedules are available where they make more sense, such as statutory inspections.
Yes, and that is usually the reason a site moves. Haul trucks, excavators and light vehicles live alongside crushers, conveyors and pumps in one queue, so one planner sees the whole workload rather than reconciling two systems.
Yes, through Edge. First-party wireless sensors for vibration, temperature and current put readings on the same asset record as the work history, so a trend and the repairs against it sit together. Existing sensors and historians can be brought in by API instead.
Yes. Contractor work is assigned, evidenced and closed in the same system as your own crews, so the asset history is complete. Requesters are free and unlimited, so reporting a defect never needs a paid seat.
It is not a fleet management system in the dispatch and payload sense, and it is not a mine planning or geology package. It does not replace the OEM telematics on your equipment; it takes the data those systems produce and turns it into maintenance that gets done and recorded.
FREE RESOURCES
Practical guides and research from the UpKeep team. No cost, no sales call required.
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guideGET STARTED
Bring the unit that keeps coming back to the workshop. We will walk through what its record would look like and what you could ask of it.
See how UpKeep can transform your operations.
