RESTAURANTS
CMMS Software for Restaurants
Keep every location cooking.
Refrigeration, fryers, HVAC, and the rest of the kitchen maintained on one schedule across every location, with staff able to report a problem in seconds.
- Multi-location by default
- Free staff reporting
- Refrigeration monitoring
WHAT CHANGES
What a CMMS changes in a restaurant group
Equipment failure in a kitchen is immediate and expensive. These are the four things restaurant operators tell us they are trying to fix.
A cooler fails overnight and the loss is discovered at open, along with a service call at emergency rates.
Sensors report continuously and an out-of-range reading opens a work order that night, while the product can still be saved.
Staff report problems by calling a manager who calls a vendor, and nothing is written down.
Anyone reports from a phone with the location and equipment attached, and the history stays on the asset.
Preventive maintenance on fryers, hoods, and HVAC happens when someone remembers.
PMs are scheduled per location with a visible overdue list, so a missed hood clean is caught before an inspection.
You run forty locations and cannot tell which ones are costing the most to keep running.
Cost and repeat failures roll up by location and by equipment type from the work already closed.
RESULTS
Results from restaurant operators
Measured across UpKeep customers in an independent Forrester study.
90%
Reduction in technician time spent filing work orders and finding asset information
KEY WORKFLOWS
Maintenance workflows across a restaurant group
Kitchen equipment, vendors, and multi-location reporting are one workflow. These are the hand-offs that matter.
A fryer goes down mid-service
A hood clean comes due
NOVA
Build the view across all your locations
Nova is UpKeep's AI assistant, and it builds apps. Describe the tracker or report you need in plain language and Nova builds it against your own equipment and work order data.
See how Nova works- Which locations had the most emergency refrigeration calls this year?
- Build an opening checklist that logs cooler temperatures at each store.
- Show me maintenance cost per location for the last quarter.
PRODUCTS
Restaurant maintenance software features
These are apps, not an edition. Most groups start with the CMMS and add Edge for refrigeration across locations.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn → Work Orders Requests in, work assigned, and a record of what was done, from any phone on the floor. Explore → Preventive Maintenance PM schedules that trigger on dates, meter readings, or hours run, so work happens before the failure. Explore → Edge Sensors Wireless condition-monitoring sensors. A reading outside your range opens a work order on its own. Explore → Asset Management Every asset with its history, cost, documents, and hierarchy, from the site down to the component. Explore → Providers Outside contractors working in the same system, with their work visible alongside your own. Explore → Parts & Inventory Spare parts, stock levels, and reorder points, consumed against the work order that used them. Explore → Nova The AI assistant that answers questions about your data and builds custom apps from a description. Explore →
CUSTOMER STORIES
Teams running maintenance on UpKeep
One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
Read the story →
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
Read the story →
Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
Read the story →
Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
Read the story →
Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
Read the story →
Replaced paper tracking and manual data entry across the plant using Nova.
Sprinturf
Read the story →
Moved maintenance off paper and onto a system the whole team can see.
Old Trapper
Read the story →Restaurant maintenance software: common questions
What is restaurant maintenance software?
It is the system a restaurant group uses to report equipment problems, schedule preventive maintenance on kitchen and building equipment, and track what each location costs to keep running.
The distinguishing requirement is multi-location: a single store can run on memory, but forty cannot, and the value shows up when you can compare them.
Can UpKeep monitor walk-in cooler temperatures?
Yes, through Edge. Wireless sensors report continuously and an out-of-range reading opens a work order and notifies the manager on call.
This is usually the fastest payback in a restaurant, because most refrigeration failures happen overnight and the cost is the product, not the repair.
Can store staff report problems without a license?
Yes. Anyone can report from a phone or by scanning a QR code on the equipment, with no account and no paid seat, and the location and unit come attached.
Does UpKeep manage our service vendors?
Yes. Vendors can be assigned work orders directly through Providers, so their work lands on the equipment record rather than living in a phone call and an invoice.
How much does restaurant maintenance software cost?
UpKeep is priced per user per month, based on the people creating and closing work orders rather than the number of locations. Store staff reporting problems are free. See the pricing page for current tiers.
Does it replace our POS or inventory system?
No. Your POS handles sales and your inventory system handles food. UpKeep handles the equipment and the building, the parts inventory in UpKeep is maintenance spares, not food stock.
How long does implementation take?
Weeks. Most groups start with a handful of locations: import the equipment list, set PMs on refrigeration and hoods, and open reporting to store staff. The same templates then roll to every other location.
FREE RESOURCES
Go deeper on maintenance
Practical guides and research from the UpKeep team. No cost, no sales call required.
GuideThe Reliability Playbook: Capturing 20 Years of Know-How Before It Walks Out the Door
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
ReportThe 2026 State of Maintenance Report
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
GuideChange or Be Left Behind: The Urgent Need for Change Management in Maintenance
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guide
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See it against your own locations
We will walk through your equipment list, your PM schedule, and the failures that cost you the most product.