CONVENIENCE & FUEL
CMMS Software for Convenience Stores & Fuel Retail
A dead dispenser closes a lane you already paid to build.
Dispensers, coolers, coffee and food equipment, and car wash bays maintained across every site, with store staff reporting from a phone.
- Store staff report free
- Cooler monitoring
- Compliance rounds
WHAT CHANGES
What a CMMS changes across a forecourt estate
One site holds fuel, refrigeration, food service, and often a wash bay. These are the four things forecourt operators tell us they are trying to fix.
A dispenser, cooler, or coffee machine fails and the store calls whoever they can remember.
Staff scan the equipment and report in seconds. It lands in a queue with the site and unit attached.
Refrigeration failures are discovered by a manager doing a morning walk.
Temperature sensors flag drift overnight, before product is written off.
Compliance rounds — tank checks, food safety, restrooms — live on clipboards per site.
Rounds are scheduled work with photos and sign-off, so an inspection is a report rather than a search.
You know total repair spend but nothing about which sites or which equipment types drive it.
Cost rolls up by site and by equipment class, which is what a purchasing decision needs.
RESULTS
Results from multi-site retail operators
Measured across UpKeep customers in an independent Forrester study.
KEY WORKFLOWS
Maintenance workflows across a forecourt estate
Fuel, refrigeration, and food service are three vendor relationships. These are the hand-offs.
A dispenser goes down
A compliance round comes due
NOVA
Ask across the estate without a site visit
Nova is UpKeep's AI assistant, and it builds apps. Ask in plain language and it answers from your own site and equipment data.
See how Nova works- Which sites had the most refrigeration failures this year?
- What has this coffee equipment cost across all stores?
- Build a morning food safety round for a store manager.
PRODUCTS
Convenience retail maintenance software features
These are apps, not an edition. Most operators start with the CMMS, Edge on refrigeration, and Providers.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn → Edge Sensors Wireless condition-monitoring sensors. A reading outside your range opens a work order on its own. Explore → Providers Outside contractors working in the same system, with their work visible alongside your own. Explore → Preventive Maintenance PM schedules that trigger on dates, meter readings, or hours run, so work happens before the failure. Explore → Facilities Space, occupancy, and building systems for teams that maintain property rather than production. Explore → Analytics & Reporting Dashboards and reports on maintenance performance, without exporting to a spreadsheet. Explore → Nova The AI assistant that answers questions about your data and builds custom apps from a description. Explore →
CUSTOMER STORIES
Teams running maintenance on UpKeep
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
Read the story →
One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
Read the story →
Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
Read the story →
Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
Read the story →
Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
Read the story →
Replaced paper tracking and manual data entry across the plant using Nova.
Sprinturf
Read the story →
Moved maintenance off paper and onto a system the whole team can see.
Old Trapper
Read the story →Convenience store maintenance software: common questions
What is convenience store maintenance software?
It is the system a forecourt operator uses to keep dispensers, refrigeration, food service equipment, and the building working across many small sites with no maintenance staff.
Refrigeration is usually where the payback is clearest, because a failure is measured in written-off stock rather than inconvenience.
Does UpKeep manage fuel tank compliance?
It runs the recurring checks and holds the evidence — inspections as scheduled work with photos, readings, and sign-off.
It is not an environmental compliance or tank monitoring system, and does not replace your ATG. Be clear on that boundary: the obligations remain yours to interpret.
Can store staff report problems without a license?
Yes. They scan a code on the equipment and submit from a phone with no account and no paid seat, which is what makes reporting actually happen in a store with high staff turnover.
Can we monitor cooler temperatures?
Yes, with Edge sensors on the cases that matter. The alert arrives before product is lost, which is the difference between a service call and a write-off.
Does it handle a car wash bay on the site?
Yes, as its own assets with their own schedules. If wash is a significant part of the business, the car wash page covers that equipment in more detail.
How much does UpKeep cost for a store estate?
Per user per month, counted on the people who close work rather than the number of sites. Store staff reporting a cooler or a dispenser are free, which is what makes reporting survive high turnover. See the pricing page for tiers.
How long does implementation take?
Weeks. Start with refrigeration at a handful of sites, because that is where the loss is, then add dispensers and the compliance rounds.
FREE RESOURCES
Go deeper on maintenance
Practical guides and research from the UpKeep team. No cost, no sales call required.
GuideThe Reliability Playbook: Capturing 20 Years of Know-How Before It Walks Out the Door
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
ReportThe 2026 State of Maintenance Report
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
GuideChange or Be Left Behind: The Urgent Need for Change Management in Maintenance
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guide
Learning center
Reading for forecourt and store operations
Refrigeration, rounds, and cost per site.
- Condition-based maintenance Acting on a sensor reading rather than a schedule, which is the refrigeration case.
- Preventive maintenance scheduling Setting rounds and equipment schedules that survive staff turnover.
- Facility maintenance The building side of a store: HVAC, lighting, restrooms, and the rest.
- Maintenance metrics Comparing sites fairly once you have the data to do it.
GET STARTED
See it against your own sites
Bring one site and its refrigeration. We will walk through sensor alerts, vendor dispatch, and cost per site.