CHURCHES & NON-PROFITS
CMMS Software for Churches & Non-Profits
Most of the people who notice a problem are volunteers.
Buildings, HVAC, kitchens, vans, and grounds kept up by a small staff and a rotating set of volunteers, with requests arriving from anyone who spots something.
- Free unlimited requesters
- Works for volunteers
- Campus and multi-site
WHAT CHANGES
What changes when requests stop being word of mouth
A congregation or a non-profit runs a building portfolio with a fraction of the staff. These are the four things facilities directors tell us they are trying to fix.
Someone mentions a broken heater after a service and it is forgotten by Monday.
Anyone submits from a phone or a QR code by the door, with no account, and it lands in one queue with the building attached.
The person who knows how the boiler works is a volunteer who is not there this week.
The procedure lives on the asset, so whoever is on site opens the job and sees how it was done last time.
The HVAC and the van get serviced when something goes wrong, because nobody owns a schedule.
Preventive maintenance is scheduled and assigned, and overdue work is visible before a Sunday.
The board asks what the buildings cost to run and the answer is an invoice folder.
Cost, downtime, and repeat failures roll up by building, so a capital request has a record behind it.
RESULTS
Results from organizations running maintenance on UpKeep
Measured across UpKeep customers in an independent Forrester study.
90%
Reduction in technician time spent filing work orders and finding asset information
KEY WORKFLOWS
Maintenance workflows across a campus
Requests come from people who do not work here full time. These are the hand-offs that happen without anyone re-entering anything.
The commercial kitchen is inspected before an event
The outreach van comes due for service
- Fleet Service triggers on mileage rather than a date somebody wrote down.
- CMMS It joins the same queue as the buildings, so one person can see all of it.
- Parts & Inventory Parts come off the shelf against the job, so the spend lands on the vehicle.
NOVA
Ask what the buildings actually cost
Nova is UpKeep's AI assistant, and it builds apps. Describe the tracker or report you need in plain language and Nova builds it against your own buildings and work order data.
See how Nova works- What did we spend keeping each building open last year?
- Build a facilities request form for the school wing.
- Which assets have needed the same repair more than twice?
PRODUCTS
Church and non-profit maintenance software features
These are apps, not an edition. Most organizations start with the CMMS and add Facilities as the campus grows.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn → Work Orders Requests in, work assigned, and a record of what was done, from any phone on the floor. Explore → Preventive Maintenance PM schedules that trigger on dates, meter readings, or hours run, so work happens before the failure. Explore → Asset Management Every asset with its history, cost, documents, and hierarchy, from the site down to the component. Explore → Facilities Space, occupancy, and building systems for teams that maintain property rather than production. Explore → Parts & Inventory Spare parts, stock levels, and reorder points, consumed against the work order that used them. Explore → Fleet Vehicles and mobile equipment maintained on hours or mileage, in the same queue as fixed assets. Explore → Nova The AI assistant that answers questions about your data and builds custom apps from a description. Explore →
CUSTOMER STORIES
Teams running maintenance on UpKeep
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
Read the story →
One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
Read the story →
Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
Read the story →
Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
Read the story →
Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
Read the story →
Replaced paper tracking and manual data entry across the plant using Nova.
Sprinturf
Read the story →
Moved maintenance off paper and onto a system the whole team can see.
Old Trapper
Read the story →Church and non-profit maintenance software: common questions
What is maintenance software for churches and non-profits?
It is the system a small facilities team uses to collect requests from staff and volunteers, schedule preventive maintenance on buildings and vehicles, and show what a campus costs to keep running.
The distinguishing requirement is intake. Most of the people who notice a problem do not work there full time and will never log into anything.
Do volunteers need a paid seat to report a problem?
No. Requesters are free and unlimited. A volunteer scans a QR code or opens a link, describes what they found, adds a photo, and gets a ticket number by email. No account, no license.
Can we manage more than one building or campus?
Yes. Assets and work are organized by building and site, so a request arrives already attached to the right one and costs roll up per location.
Can we track vehicles alongside buildings?
Yes. Vans and buses live in the same queue as the buildings through Fleet, with service triggered on mileage or engine hours rather than a date.
Is there non-profit pricing?
Pricing is per technician seat, and requesters are always free, which is usually the deciding factor for an organization with more volunteers than staff. Talk to us about your seat count rather than assuming the list price is the answer.
What does UpKeep not do here?
It is not a donor or membership database, and it is not church management software. It does not handle giving, scheduling volunteers for services, or event registration. It covers the buildings, the equipment, and the vehicles.
FREE RESOURCES
Go deeper on maintenance
Practical guides and research from the UpKeep team. No cost, no sales call required.
GuideThe Reliability Playbook: Capturing 20 Years of Know-How Before It Walks Out the Door
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
ReportThe 2026 State of Maintenance Report
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
GuideChange or Be Left Behind: The Urgent Need for Change Management in Maintenance
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guide
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See it against your own campus
Bring the thing that keeps breaking and the way requests reach you today. We will walk through what that looks like end to end in UpKeep.