ATTRACTIONS & ENTERTAINMENT
CMMS Software for Attractions & Entertainment Venues
A closed ride is a refund and a review.
Daily ride inspections, refrigeration, and building systems maintained with the evidence a regulator or an insurer asks for.
- Daily inspection rounds
- Sign-off evidence
- Sensors on refrigeration
WHAT CHANGES
What changes when the inspection is a record
Attractions carry a compliance burden that most segments do not. These are the four things venue teams tell us they are trying to fix.
Daily ride checks are signed on a clipboard and filed in a cabinet.
The round is scheduled work with photos, readings, and a named signature, retrievable in seconds when an inspector asks.
A defect is found, called in, and nobody can prove when it was fixed.
The corrective action is a work order against that ride, with an owner, a due date, and closure evidence.
Refrigeration and food equipment fail overnight and the loss is discovered in the morning.
Temperature sensors flag a drift before stock spoils — which is how Icon Entertainment saved $8K.
Seasonal opening is a scramble because winter work was never scheduled.
Off-season overhauls are planned work with parts attached, so opening day is a checklist rather than a gamble.
RESULTS
Results from entertainment and hospitality operators
Measured across UpKeep customers in an independent Forrester study.
KEY WORKFLOWS
Maintenance workflows across a venue
Rides, food service, and the building are one compliance surface. These are the hand-offs.
A freezer drifts overnight
A guest reports something broken
NOVA
Build the inspection record you keep assembling
Nova is UpKeep's AI assistant, and it builds apps. Describe the round or the report you need and Nova builds it against your own asset and inspection data.
See how Nova works- Which rides had the most downtime this season?
- Show me inspection failures by attraction for the last quarter.
- Build a pre-opening round for a water attraction.
PRODUCTS
Attraction maintenance software features
These are apps, not an edition. Most venues start with the CMMS, Forms, and Safety, then add Edge on refrigeration.
Maintenance CMMS Work orders, preventive maintenance, asset history, and parts. The system of record everything else hangs off.
Explore CMMS →
EHS Safety Incident capture from the floor by phone or voice, with OSHA 300, 300A, and 301 recordkeeping.
Explore Safety →
Training Learn Procedures, courses, and certifications tied to the people who do the work.
Explore Learn → Preventive Maintenance PM schedules that trigger on dates, meter readings, or hours run, so work happens before the failure. Explore → Edge Sensors Wireless condition-monitoring sensors. A reading outside your range opens a work order on its own. Explore → Facilities Space, occupancy, and building systems for teams that maintain property rather than production. Explore → Asset Management Every asset with its history, cost, documents, and hierarchy, from the site down to the component. Explore → Analytics & Reporting Dashboards and reports on maintenance performance, without exporting to a spreadsheet. Explore → Nova The AI assistant that answers questions about your data and builds custom apps from a description. Explore →
CUSTOMER STORIES
Teams running maintenance on UpKeep
Saved $8K by catching refrigeration problems with sensors before stock spoiled.
Icon Entertainment
Read the story →
Keeps kitchen equipment running across a footprint measured in thousands of sites.
Chick-fil-A
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One operator runs maintenance across every restaurant he owns from a phone.
McDonald's
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Moved campus crews off paper and onto digital preventive maintenance and work orders.
Caltech
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Standardized maintenance across one of the largest custom restorative labs in the world.
Glidewell
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Moved from 60% reactive work to 20% by putting every asset on a recurring PM schedule.
Industrial manufacturer
Read the story →
Shifted work from reactive to preventive and brought maintenance costs down with it.
Layfield Group
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Replaced paper tracking and manual data entry across the plant using Nova.
Sprinturf
Read the story →Attraction maintenance software: common questions
What is attraction maintenance software?
It is the system a venue uses to run daily ride inspections, track corrective actions to closure, and maintain the food service and building equipment behind the guest experience.
The part that matters most is evidence: being able to show what was checked, by whom, and when.
Does UpKeep replace our ride inspection regime?
No, and it should not be presented as doing so. Your inspection requirements come from the manufacturer, the state, and your insurer.
UpKeep is where those inspections are scheduled, completed, signed, and retrieved. The regime stays yours; the record becomes usable.
Can a failed inspection stop a ride from opening?
Yes. A failed item can open a corrective action and flag the asset, so the blocking decision is recorded rather than made verbally at the gate.
Can we monitor refrigeration and freezers?
Yes, with Edge sensors. Icon Entertainment saved $8K by catching refrigeration drift before stock spoiled, which is the usual first win in this segment.
Do seasonal staff need licenses?
Only if they close work. Seasonal staff who report problems submit from a phone with no account and no paid seat, which matters when the roster turns over every summer.
How much does UpKeep cost for a venue?
Per user per month, and the users are the people closing work rather than the rides you operate or the guests through the gate. Seasonal staff who only report problems are free, which matters when the roster turns over each summer. See the pricing page for current tiers.
How long does implementation take?
Weeks, and the off-season is the right time. Load the assets, build the daily rounds, then add refrigeration sensors where spoilage risk is highest.
The rounds are the part to get right first, because they are what an inspector asks for.
FREE RESOURCES
Go deeper on maintenance
Practical guides and research from the UpKeep team. No cost, no sales call required.
GuideThe Reliability Playbook: Capturing 20 Years of Know-How Before It Walks Out the Door
A fully staffed plant still loses hours to failures a retired technician would have caught in minutes. This playbook reframes the problem: knowledge is disappearing because no system was built to capture it. It lays out a three-part framework for closing that gap and shows what changed at one plant that stopped hiring its way out and instead started capturing what its people already knew.
Get the guide
ReportThe 2026 State of Maintenance Report
This year's report reflects a fundamental shift in how maintenance creates competitive advantage. While 90% of teams recognize what drives reliability, only 25% can consistently execute it. The gap between knowing and doing has become the defining challenge and opportunity of 2026.
Get the report
GuideChange or Be Left Behind: The Urgent Need for Change Management in Maintenance
Effectively managing change enables maintenance teams to implement new technologies, streamline processes, and foster continuous improvement, all of which are necessary to thrive in today’s fast-paced environment. This guide outlines essential change management models
Get the guide
Learning center
Reading for venue operations
Inspections, corrective actions, and the records behind both.
- Safety incident reports What belongs in an incident record, and what makes one useless later.
- Root cause analysis Getting past the immediate cause on a defect that keeps recurring.
- Preventive maintenance scheduling Building the daily, weekly, and seasonal rounds so they actually run.
- Standard operating procedures Writing the procedure a seasonal hire can follow on their first week.
GET STARTED
See it against your own attractions
Bring one ride and its daily checklist. We will walk through the round, the corrective action, and what an inspector would see.