Troubleshooting Guide

  • Assets & Locations
  • Work Orders
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In UpKeep, this app lives under Nova > Custom Apps. Opening it from here takes you to UpKeep, so you will need an account to install it.

Troubleshooting Guide running inside UpKeep

Troubleshooting Guide in 30 seconds

Part of the Nova Apps playlist.

What it does

It helps technicians diagnose a problem using what the team already knows about that piece of equipment. Choose an asset, review its completed repairs, then describe the current symptom. The AI reviews closeout notes, technician activity, checklist responses, parts used and attached manuals, files and links, and returns likely causes and step-by-step diagnostic checks, with a clear label when the evidence is limited.

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