vs MaintainX
More than a CMMS. More than MaintainX.
AI in every plan, not just Enterprise. A no-code app builder your team can actually use. Learn, Safety, Fleet and IoT already built in. UpKeep isn't a better CMMS. It's a different category.
- Nova AI is included on every plan. Draft work orders, surface failure patterns, audit data — not gated behind the top tier.
- Studio builds the apps your operation actually needs. No engineers, no workarounds. MaintainX doesn't have one.
- Learn, Safety, Fleet and Edge live in the same platform. One login. One data model. No integration projects.
- 24/7 live chat on every paid plan. Your line goes down at 3 a.m. and our team is actually there.
Head to head
What each platform actually includes
Based on publicly available product and pricing information. Side by side, the difference isn't subtle.
| Capability | UpKeep | MaintainX |
|---|---|---|
| AI depth & breadth | ||
| AI assistant for work orders, assets and insights | Nova — included on every plan | CoPilot — higher-tier plans only |
| Autonomous AI agents that execute multi-step workflows | Supernova | |
| AI-powered data audits and anomaly detection | Nova Intelligence | |
| Customization | ||
| No-code app builder for custom workflows | Studio | |
| Pre-built app marketplace | 49+ Studio apps | |
| Platform breadth | ||
| Integrated EHS / safety module | Safety | |
| Built-in learning and certification management | Learn | |
| Native fleet module (DVIRs, VIN lookup, telematics) | Fleet | Via third-party integrations |
| First-party wireless IoT sensors | Edge | Via third-party integrations |
| Service partner marketplace for third-party work | Providers | |
| Customer success & support | ||
| 24/7 live chat support on every paid plan | Tiered by plan | |
| Dedicated customer success manager | Higher tiers only | |
| Information current as of April 2026, based on publicly available MaintainX product and pricing documentation. Product capabilities and plan inclusions change. Contact us for the latest side-by-side. | ||
1. AI on every plan
AI that actually shows up for work
Most maintenance AI is a demo. Nova isn't. It drafts work orders from rough notes, surfaces recurring failure modes, audits your data on a schedule and answers questions about your operation in plain English.
MaintainX reserves CoPilot for their higher-tier plans. On UpKeep, Nova is included on every plan. The team doing the work gets the AI, not just the executives approving the budget.
Faster work order completion with Nova drafting assistance
Nova included. No upsell required.
2. Studio
Build the apps you need. No engineers required.
Your operation has workflows that don't fit a spreadsheet and shouldn't wait six months for an IT roadmap. Studio lets anyone describe what they need in plain language and ship an app in minutes. Every app reads and writes your real UpKeep data.
MaintainX does not have a no-code app builder. When your process is unique — shift handovers, hydraulic cylinder certifications, temperature compliance logs — you're building spreadsheet workarounds or filing product requests.
3. Platform breadth
One login. Every module.
Maintenance is just the start. Run safety, learning, fleet and IoT monitoring in the same platform. Same login, same data model, same mobile app.
Maintenance
AI-powered CMMS with mobile work orders, asset tracking and preventive maintenance.
Both platforms
Safety
EHS management, incident reporting, OSHA logs and Voice-to-CAPA analysis.
Both platforms
Nova
AI assistant for work orders, insights and answers across the platform.
UpKeep only · every plan
Supernova
Autonomous AI agents that handle routine decisions and multi-step workflows.
UpKeep only
Studio
No-code app builder plus a marketplace of 49+ pre-built apps.
UpKeep only
Edge
First-party wireless sensors for temperature, vibration, pressure and humidity.
UpKeep only (MaintainX via integrations)
Fleet
DVIRs, VIN lookup, mileage-based PMs and telematics integration.
UpKeep only (MaintainX via integrations)
Learn
Training programs, certifications and compliance tracking built for technicians.
UpKeep only
Providers
Marketplace for vetted service partners and third-party work tracking.
UpKeep only
4. Customer success
24/7 support. On every plan.
When your line is down at 3 a.m., sales-tier gating isn't helpful. UpKeep includes 24/7 live chat and a dedicated customer success team on every paid plan, not as an upsell.
24/7 live chat
Real humans, actually around the clock. Average response under 3 minutes.
Dedicated CS team
Your team gets a named customer success manager. Onboarding, QBRs, expansion support. Not a ticketing queue.
White-glove migration
Switching from MaintainX? We handle asset, PM and work order history imports. Most teams are fully live in under 30 days.
Migration
Switching is easier than starting over
Most teams are fully migrated from MaintainX in under 30 days.
Export your data
Assets, PMs, work order history, parts, vendors. Our CS team walks you through the export or handles it for you.
We set up your workspace
Data mapped, users configured, integrations connected. You review before anything goes live.
Train and roll out
On-site or virtual training for your team. Phased rollout so you're never betting the whole operation on day one.
Questions teams ask before switching
Can I import my MaintainX data into UpKeep?
Yes. Assets, preventive maintenance schedules, work order history, parts inventory and vendor records can all be imported. Our customer success team handles the data mapping and validates everything with you before it goes live in production.
How does UpKeep pricing compare to MaintainX?
UpKeep plans are priced comparably to MaintainX at the list level. The real difference is what's included: Nova AI, Studio, Learn, Fleet and 24/7 chat support are part of the package, not paid add-ons. When you total up what you'd actually need, UpKeep is typically less expensive for equivalent capability.
What about integrations with our existing tools?
UpKeep connects to 1,000+ systems through native integrations, Zapier and a public API. Common integrations (ERP, procurement, IdP, SCADA) have first-party connectors. For anything custom, Studio can build the connection without an engineering ticket.
Will my technicians actually adopt it?
UpKeep is mobile-first and was built for the floor, not the desk. Across our customer base, mobile work order completion averages 100% because technicians use the mobile app as their primary interface, not an afterthought.
Can I try UpKeep before committing?
Yes. Book a walkthrough and we'll set up a sandbox with your actual data. You can run both systems in parallel during evaluation and compare the experience on work you're doing anyway.
What happens to my MaintainX contract?
Most teams time the switch to the end of their MaintainX term to avoid overlapping costs. If you're mid-contract and want to move sooner, we can structure onboarding to keep your total spend flat during the overlap. Our CS team has done this migration plenty of times.
See why teams are leaving MaintainX for UpKeep
30-minute demo. Real data. Honest comparison.
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