Before It Breaks: How Operations Leaders Get Ahead of Maintenance Chaos Before It Scales

Most operations leaders know their current approach to contractor management is a liability: a list of numbers to call, texts back and forth, invoices reviewed after the fact. They just haven't had a forcing function to fix it yet. Join Zach (COO, Attree Properties) and Michael Soliman (Technology Manager, Farag Enterprises) for a candid conversation about what it actually takes to get ahead of the chaos before something breaks.

What You’ll Learn:

• The Scaling Bet: Why Zach built infrastructure before acquiring more buildings and what breaks when you don't.

• Eliminating the "Chase": How to ensure contractors show up to the right building with the right context, without a single phone call.

• Finding Vendors Fast: What to do when you need someone on site now and your usual contacts aren't available.

• The Reality of Adoption: A pragmatic look at what it actually takes to get external vendors to use a provider portal.

From Texting to Transparency: Moving away from texts, calls, and missing paperwork to a centralized record of everything without adding friction for your contractors.