Wildpack

Wildpack Beverage brings lean discipline and frontline empowerment to maintenance

How a Wildpack Plant Manager applied 20+ years of operations experience to build a maintenance culture where every team member has a voice and data drives decisions

At a Glance

Key Insights

• Frontline advancement: Operator → top-level tech

• CMMS adoption driver: Simplicity first

Building a maintenance culture that scales

A maintenance program is only as strong as the team using it. Wildpack Beverage was challenged to build a maintenance culture that scales without losing the people-first values that make it work. The focus is straightforward: keep the tools simple, keep the team informed, and let the data surface problems before they become downtime.

Challenge: Scaling a people-first operation without losing visibility or standards

Growth makes it harder to keep frontline teams engaged while maintaining operational consistency. Overly complex maintenance systems tend to become shelfware. Additionally, when logging a work order takes too many steps, technicians stop using the system and the data disappears with it.

Solution #1: A system that gets out of the way and lets the team work

Any team member can submit a request, track progress, and flag issues without training overhead, which drives adoption across all levels from plant managers to floor technicians.

Solution #2: Catching repeat failures before they cost real time

CMMS data surfaces patterns in conveyor faults and recurring part failures, which allows the team to address issues before they become downtime.

Solution #3: OEE and visual data boards at every work center

Work center dashboards gave every operator a live view of how their area was performing with no report needed and no guesswork.

Results

A culture where every problem comes to light

By prioritizing team leads and operators for honest feedback over top-down direction, Wildpack created an environment where issues are surfaced early and turn frontline knowledge into operational intelligence.

Internal talent fast-tracked from within

Wildpack advanced a high-performing operator into a top-level maintenance technician role, which demonstrated that the right systems and culture can further develop teams.

Rapid decision-making through accessible data

With a simple, accessible CMMS in place, teams can act quickly on maintenance data, streamline PM scheduling, and catch repeat issues before they escalate.

About Wildpack

Wildpack Beverage is a contract beverage manufacturer and packaging supplier serving the canned drink market, with facilities across North America.