Day's Hospitality Group

Days Hospitality Group streamlined its hotel operations by implementing UpKeep's mobile CMMS, replacing outdated paper-based processes with a centralized, digital system. This shift enabled real-time visibility, improved cross-department collaboration, and empowered staff with data-driven tools for preventive maintenance and strategic decision-making across multiple properties.

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UpKeep Customer Spotlight

Customer: Days Hospitality Group
Industry: Hospitality
Spokesperson: Alba Perdomo, Regional Building Operations Manager

At a Glance

Before UpKeep	After UpKeep
Paper-based work orders (carbon copies)	Centralized digital system with mobile app
Reactive maintenance and manual tracking	Real-time analytics and proactive planning
Communication gaps across departments	Hotel-wide user access for streamlined requests
Unclear time allocation and inefficiencies	Dashboard insights and strategic tasking
No asset oversight	Tracked asset health and service triggers

What Alba Said

“From my phone in Vancouver, I can see what’s happening at every property. It gives me control, visibility, and saves us so much time.”

“It’s not just about knowing what’s happening — UpKeep helps me build a smarter strategy for the whole department.”

“Maintenance used to be a black hole. Now, we get real-time info, photos, and full transparency across all hotel teams.”

Why It Matters

Supports operations across multiple Canadian cities (Vancouver, Prince George, Kariya, and more)
Enables real-time collaboration across housekeeping, front desk, and maintenance
Reduces travel time and duplicate work through live status updates
Unlocks strategic labor allocation and third-party outsourcing decisions
Equips non-technical teams to participate in facilities upkeep with ease

Real Results

100+ staff across departments now submit maintenance requests directly via mobile
12 dedicated maintenance users empowered with task tracking and analytics
Reduced downtime through real-time updates and preventive maintenance triggers
Improved maintenance budgeting through asset tracking and time insights
Housekeeping no longer repeats room checks thanks to live status visibility

Try It Yourself

Want to modernize your hotel maintenance workflows and save time across departments?
👉 Book a demo or contact [email protected]

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