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We asked 500+ maintenance and operations professionals, from technicians to VPs, how AI is changing their work. Their answers show adoption moving from the floor up, 67.8% of maintenance and ops teams already using AI despite a majority of companies having no official tools in place. AI In Operations: Teams Are Leading The Way maps where AI is taking hold across roles and industries and how leadership can accelerate growth.
WHAT YOU'LL LEARN
Why competitor and auditor pressure held steady at most operations last year, and how to set your own AI start date around the hours your crew can get back
What makes work order write-ups a safer first AI project than diagnosis, given that a technician can fix a bad draft in one edit
A three-level rollout plan for growing that first project into a site-wide program, with automated workflows keeping a person at each decision point
Download the report to see where your operation stands on AI and where to start in 2027.
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