UpKeep vs. MaintainX: Choosing the Best Maintenance Management Software

Nothing is more frustrating than wasting valuable time sifting through paperwork, searching through computer files, and scrubbing emails looking for essential data, reports, and communication for your company.

Efficiency and reliability can make or break a business's productivity and success. That is why having a computerized maintenance management system (CMMS) is essential for setting your business up for success.

But, with so many options, how do you find the one to fit your company’s needs?

By comparing the market’s most popular competitors, MaintainX and UpKeep, we will show why UpKeep leads the way through innovation, efficiency, and streamlined connectivity with 12 essential features companies need for success.

Comparing MaintainX vs. UpKeep

MaintainX

Founded in 2018, MaintainX is a cloud-based system that organizes and oversees all aspects of facility maintenance. MaintainX focuses on simplicity and streamlining maintenance management. As a computerized maintenance management system software, MaintainX helps organizations manage and streamline their maintenance operations with features like:

• Work order management

• Asset tracking

• Preventive maintenance scheduling

• Communication between maintenance teams

• Mobile Accessibility

• Updates and Analytics

• Inventory management

MaintainX offers four different pricing plans for businesses:

1. Basic: Free and geared toward smaller teams

2. Essential: For teams needing simple preventive maintenance ranging from $16 a month billed annually or $21 per month

3. Premium: Deeper insight on asset reliability, parts inventory, and purchasing from $49 a month billed annually or $59 per month

4. Enterprise: Adds advanced security and scale maintenance with custom pricing to meet customers' needs

UpKeep

UpKeep is a modern CMMS designed to help businesses optimize maintenance operations, enhance asset management, and boost the efficiency of maintenance teams. UpKeep was founded in 2015 because of personal industry frustrations caused by inefficient maintenance of work orders. CEO Ryan Chan discovered that there had to be a more straightforward, streamlined way to keep track of work orders, inventory, communication, data, and more — all in one place.

And that is how UpKeep was born.

UpKeep is one of the most innovative CMMS on the market and was the first to guide the industry toward a mobile-first perspective in the maintenance management software industry. As a CMMS and an Asset Operations Management (AOM) platform, UpKeep combines your technician services, passive and active data, and operational strategy to make it more efficient for each employee to complete their tasks. 

In addition to its advanced features, UpKeep utilizes IoT( Internet of Things). IoT is a system of multiple parts that sends data through networks without human interaction. Utilizing IoT makes maintenance management more efficient and interconnected to meet the needs of all companies. 

UpKeep offers four different pricing plans for maintenance:

1. Lite: Teams looking to track assets and initiate preventive measures for $20 a month

2. Starter: Geared towards teams looking to build substantial preventive maintenance through machine status and manpower visibility for $45 a month

3. Professional: For departments needing deeper insights and analytics for maintenance growth and productivity for $75 a month

4. Business+:Captures maintenance and operations data across multiple platforms and systems with custom pricing 

UpKeep also features plans geared toward data (DataHub) and Remote Condition Monitoring (RCM) with Edge (Business +). 

If this sounds like a maintenance system you want to add, you can request a demo for free for any pricing plan. See firsthand why UpKeep is the best fit for your company or organization.

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A Close-Up Look at 12 Features That Make UpKeep Shine When Compared to MaintainX

#1: Work Order Management

While UpKeep and MaintainX allow users to create, assess, prioritize, and measure work orders, UpKeep offers a better range of integrations and is better suited for data analysis. This can be particularly helpful when needed to assist with complex maintenance needs. 

You can count on UpKeep’s work order management feature to:

• Easily assign and prioritize any work order

• Pinpoint cracks and bottlenecks

• Reduce equipment downtime

• Boost the ROI of your assets 

#2: Preventive Maintenance

MaintainX focuses on simplifying preventive maintenance, while UpKeep provides more comprehensive features to help professionals prevent asset breakdowns before they happen. This can save money and time by tackling problems in all areas before they even begin.

Our preventive maintenance:

• Reduces maintenance costs and maximizes uptime

• Assists in avoiding stockout with clear notifications

• Has business intelligence to minimize asset downtime and costs

#3: Analytics and Reporting

With UpKeep analytics, you can quickly generate a maintenance report to evaluate: 

• Work order completion rates

• Maintenance costs

• Technician productivity

• Inventory levels

While MaintainX’s software provides analytics and reporting, UpKeep uses its long market experience to provide advanced reporting and integration with various business systems. 

Our product uses detailed analytics to:

• Create custom dashboards

• Export graphs and PDF reports

• Identify issues quickly

• Eliminate manual reporting

#4: Parts and Inventory Management

UpKeep understands that managing parts and inventory costs shouldn’t be difficult. Our software provides powerful insights to control costs and ensure sufficient supply is always in stock. 

We also provide QR codes generated within our program, unlike MaintainX’s, to streamline the inventory and parts management process. With UpKeep’s software, you can also oversee parts consumption and purchasing. 

UpKeep’s parts and inventory management allows:

• Consistent documentation with barcodes

• Reduced downtime with accurate part quantities

• Transparent inventory analysis

#5: Purchase Order and Invoice Management

UpKeep’s purchase order and invoice management allow the user to ensure the maintenance processing power is always working correctly so you can scale your operations quicker. With this feature, you have access to:

• A streamlined purchase order portal

• Insightful stock management

• Accurate information through automation

• Simplified spending 

UpKeep’s software is compatible with both small businesses and large businesses. We are different from MaintainX because we can handle more complex purchase orders and invoice management needs.

#6: Request Management

Nothing is worse than a miscommunication with a maintenance request or a lost work order. With UpKeep’s work request management software, you can:

• Send instant requests from your mobile device

• Improve maintenance workflow

• Simplify communication between requesters and maintenance team members

• Set up unlimited users for free 

#7: Maintenance Checklists

Due to our IoT integration, UpKeep is different from MaintainX and its maintenance checklist abilities. Our IoT speeds up the checklist process and ensures all the data is always up to date. 

With UpKeep’s maintenance checklists, you can:

• Improve work order accuracy 

• Improve maintenance process consistency

• Look at the complete picture of a checklist 

• Enhance team collaboration

You can request a demo today to see how UpKeep’s maintenance checklists can benefit your company and maintenance productivity.

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#8: Mobile CMMS App

UpKeep’s Mobile CMMS App allows you to manage maintenance tasks in an easy-to-use mobile app anytime, anywhere. This app allows the same access to information you have on your computer and in a mobile app. Access to your maintenance systems and communication at your fingertips will enable you to communicate more efficiently and reduce your response times.

While MaintainX performs well with the communication aspect of their mobile app, UpKeep combines excellent communication methods with efficient tracking capabilities all in one place. 

UpKeep’s app allows you to:

• Reduce maintenance response time

• Streamline communication with an unlimited amount of users

• Reduce equipment downtown that can assist with cost savings

• Ensure consistent and accurate cost records

#9: Equipment Downtime Tracking

UpKeep’s equipment downtime tracking system is essential to create insightful maintenance reports, predict future equipment failures, and make data-driven decisions about equipment repair or replacement. Its excellent work order management assists in shortening equipment downtime for companies. 

UpKeep’s equipment downtime tracking feature allows you to: 

• Track asset availability and downtime

• Provide reliability and downtime analytics

• Provide better maintenance planning

• Save costs with preventive maintenance 

#10: Time and Cost Tracking

UpKeep’s time and cost tracking is an intuitive user experience built on the foundation of what technicians need. While MaintainX provides time and cost tracking for work orders and equipment repairs, UpKeep takes it a step further by focusing on current and preventive needs. 

Our time and cost tracking software will help you: 

• Get ahead of equipment breakdowns

• Access one central work order communication hub

• Schedule maintenance to increase equipment lifespan

• Keep maintenance costs to a minimum

#11: QR Codes

Upkeep’s QR codes offer technicians a simple way to generate all the necessary information by just snapping a photo. UpKeep’s ability to generate QR codes directly from the platform rather than exporting them like MaintainX makes the process more seamless.

Having efficient QR codes provides accurate asset and part information when you need it most. This allows for quick repair services and the reduction of repair time. 

With UpKeep’s QR Codes, you can:

• Ensure consistent documentation of work

• Avoid downtime due to missing spare parts

• Make quicker repair or replacement decisions

• Generate QR codes in a straightforward tap

Our QR code capabilities are just another way that UpKeep continues to innovate to meet the needs of the maintenance management industry. 

#12: Warranty Tracking

With any warranty tracking service, monitoring wear and tear signs before becoming a more significant problem is essential. While MaintainX has a warranty tracking feature, UpKeep’s warranty tracking is more in-depth. It lets you identify the specific equipment covered under a warranty, which can help you repair it without missing a beat. With this software, you can:

• Save money on early failures

• Attach warranties to assets

• Access documentation for precision 

• View active warranties with one click

And the Winner of the Battle Between MaintainX vs. UpKeep Is… UpKeep!

While MaintainX and UpKeep are both reliable and popular choices for CMMS, UpKeep takes the cake with its advanced integration and maintenance support features. UpKeep is not only a reliable and efficient CMMS, it is the only software purpose-built to:

• Manage multi-location and everyday maintenance life cycles

• Optimize asset utilization

• Gain insights into real-time performance data

• Bridge the gaps between maintenance, reliability, and operations

• Be intuitive for any employee to use

A reliable and efficient CMMS solution is possible for your company. Don’t just take our word for it — our excellent reviews speak for themselves. Request a demo to see how we can support your growing business today.

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