UpKeep vs. Brightly: Determining 2025’s Best CMMS Solution

UpKeep vs. Brightly: Choosing the Best CMMS for Your Facility Maintenance

Poor communication is failing your maintenance teams. Work orders are left open, inventory is low, assets are breaking down, and there’s no data to drive decision-making. Your teams are searching through paperwork, emails, and computer files to run maintenance operations effectively. 

Things are falling apart. 

A computerized maintenance management system (CMMS) can turn the success of your business’s productivity around, but with so many on the market, how can you choose one that is right for you?

Compare two of the market’s popular competitors — UpKeep vs. Brightly — to see how and why UpKeep is the best choice for streamlining workflows and improving efficiency and reliability.

UpKeep vs. Brightly: A Short Overview

UpKeep and Brightly are both computerized maintenance management systems (CMMS) that help organizations manage their maintenance activities. Although they have many similarities, they’re also vastly different. 

Brightly targets large enterprises and comprehensive facilities management in sectors like education, healthcare, manufacturing, and municipalities. It was created to scale and integrate seamlessly with existing systems to accommodate the growth of organizations across multiple locations. Some key features of Brightly include:

• Work order management

• Improved maintenance efficiency

• Inventory management; and

• Operations cost savings

UpKeep is a mobile-first, full-featured CMMS designed to simplify, organize, and optimize Maintenance and Reliability teams and operations. Some key features of UpKeep include:\

• Work order management

• Preventive maintenance

• Asset management

• Parts & Inventory

• Analytics

• And more

UpKeep aims to provide a seamless way to simplify, organize, and optimize maintenance operations. Request a demo to learn more.

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Comparing 5 Main Features of UpKeep vs. Brightly

#1: Work Order Management

UpKeep: Exceptionally streamlined with a mobile-first approach, perfect for teams on the move. Work order management offers real-time tracking of work orders and instant updates. 

Brightly: A Solid work order management that offers ways to streamline the creation, assignment, and tracking of work orders, but lacks the seamless mobile-first integration UpKeep offers.

#2: Asset Management

UpKeep: Offers a suite of solutions, including CMMS, EAM, and IIoT to streamline work order processes and take teams from reactive to preventive maintenance. Asset management allows operations teams to drive efficiency and effectiveness across the entire organization. 

Brightly: Helps organizations streamline operations and optimize asset utilization through maintenance planning and asset tracking, but doesn’t offer a full suite of solutions like UpKeep.

#3: Parts & Inventory Management

UpKeep: Provides powerful insights to help better control costs and ensure there is always a sufficient supply in stock. Inventory is automatically updated and re-ordered as parts are used or triggered as ‘low’ as work orders are completed.

Brightly: Allows organizations to track and manage parts and inventory levels by providing real-time visibility. Inventory is also automatically updated and reordered when stock is low.

#4: Analytics and Reporting

UpKeep: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more. Maintenance reports software allows for custom dashboards, exporting of graphs and PDF reports, and quickly identifies issues and work order statuses at a glance. Analytics allows for teams to make data-driven decisions to reduce costs, downtime, and more.

Brightly: Combines operational insight, management, and strategy with data to help make decisions for operational excellence. Users can share and compare stats and create data sheets.

#5: Preventive Maintenance

UpKeep: Helps maintenance teams prevent asset breakdowns, minimize unplanned downtime, reduce maintenance costs, maximize uptime, and more. With preventive maintenance software, users can save 12-18% in costs. Users can automate the scheduling of routine maintenance tasks using different triggers to prevent equipment failures and extend asset lifetime.

Brightly: Offers asset lifecycle management solutions to control maintenance strategies, optimize resources, and make proactive decisions. Users can automate the scheduling of routine maintenance tasks to prevent equipment failures and extend asset lifetime.

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What Are 4 Main Differences Between UpKeep vs. Brightly?

#1: Mobile-First

UpKeep: UpKeep is primarily focused on a mobile-first approach to maintenance management, offering a user-friendly interface for technicians to access work orders and asset information directly on their mobile devices.

Brightly: Brightly provides a broader suite of asset management tools with a slightly less mobile-centric design, often catering to larger organizations with complex asset structures.

#2: Scalability

UpKeep: UpKeep is designed to handle various-sized businesses with an increasing workload or demand without compromising performance. 

Brightly: Brightly might be better suited for large organizations with complex asset hierarchies due to its more extensive asset management features.

#3: Features 

UpKeep: Excels in core maintenance features all through the mobile app and offers a variety of features including asset tracking, work order management, inventory control, task scheduling, and more.

Brightly: Focuses on facility-focused solutions, including asset inventory, maintenance management, inventory control, analytics, and more.

#4: Customer Service

UpKeep: Extensive customer support is offered with easy access to common troubleshooting tips online and a help center for a variety of categories. FAQs and tips are included, as well as a way to call, text, or connect with UpKeep via various social media platforms. A chat button for UpKeep’s product experts is integrated into the home screen.

Brightly: Offers customer support options like phone, email, and online knowledge bases, but lacks the in-app support that UpKeep offers.

Summarizing the Pros and Cons of UpKeep vs. Brightly

UpKeep

Pros:

• Easy to use interface and mobile app

• Comprehensive asset and inventory management

• Great for teams that need a mobile-first solution

• Integrates with many third party tools

• Offers free trials for first-time users

• Easily customizable

Cons:

• Fewer overall features than Brightly

• Less asset management tools

Brightly

Pros:

• A broad number of features

• Responsive and knowledgeable customer support

• User-friendly interface

Cons: 

• More difficult and time-consuming initial setup

• More expensive when compared to UpKeep and other competitors

• No free trials available 

• Far fewer integrations that UpKeep and other competitors

UpKeep: The Obvious CMMS Choice for Your Business

If your organization is looking to improve maintenance efficiency, increase productivity, and extend the lifetime of assets, a trusted and reliable CMMS like UpKeep can help.

As the #1 CMMS solution used by maintenance and reliability teams, UpKeep aims to streamline maintenance tasks, improve communication, prevent asset breakdown, increase productivity, and more. With our extensive features and mobile-first approach, we outshine Brightly and other competitors, making UpKeep the obvious choice for your CMMS solution. 

Let UpKeep help your maintenance operations run efficiently and effectively. Contact us to request a demo today.

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