CMMS COMPARISON

UpKeep vs Fiix

Fiix, part of Rockwell Automation, is a strong pick for manufacturers that want deep reliability reporting, unlimited PMs from $45 and connections to plant and ERP systems. UpKeep fits teams that want technicians productive fast, AI on every plan, and safety, fleet and training in one platform.

you need technicians logging work within days, from a phone, without heavy training
you want an AI assistant on every plan instead of on a $75 tier or as a paid add-on
you need safety (OSHA recordkeeping), fleet and training in the same platform as maintenance

4.5★ G2 rating

4,000+ Teams worldwide

652% ROI (Forrester TEI)

Across 10 categories

Tie 3

Fiix 2

Trusted by 4,000+ businesses

Side by side

Fiix vs UpKeep at a glance

Measure		Fiix
Best for	Teams that want fast technician adoption, AI on every plan, and safety, fleet and training in one platform	Manufacturers and asset-heavy plants that need reliability depth and ERP or Rockwell integration
Starting price	$24/user/month (Essential)	$0 (Free, limited users); paid plans from $45/user/month (Basic)
Free plan / trial	No free plan. Free trial with no credit card, and every tier can be bought self-serve	Free plan with limited users and 25 active PMs, no credit card
G2 rating	4.5 (1,099 reviews)	4.6 (476 reviews)
Standout strengths	AI native platform: Nova works across every location, asset, work order, incident, certification and sensor, on every plan. Maintenance, safety, fleet, training and sensors on one data model. Customers have built 5,700 apps by describing them in plain language	Unlimited PMs and standard reports from $45; Foresight AI insights; Integration Hub for ERP and industrial systems; email and phone support on every plan
Main limitations	No free plan; PM starts on Premium; offline mode starts on Professional	Multi-site, purchasing and AI insights need Professional ($75); condition-based triggers, SSO and integrations need Enterprise, several at extra cost; Fiix MAX AI assistant is a paid add-on
Mobile apps	iOS and Android; offline work orders on Professional and up	iOS and Android on every plan; works without an internet connection
Gated to higher plans	PM and inventory: Premium Offline, asset lifecycle, request portal: Professional POs, API, SSO, multi-site, workflow automation: Enterprise	Unlimited PMs, standard reports, pass/fail inspections: Basic Multi-site, Foresight AI, purchasing and RFQs, nested PMs, cycle counts, custom analytics: Professional Maintenance triggers, failure codes, custom workflows, e-signatures, audit trail: Enterprise Integration Hub, custom API and SSO cost extra

The honest version

Which one is for you?

Both tools are in this market for a reason. The right answer depends on what you run.

Choose UpKeep if…

you need technicians logging work within days, from a phone, without heavy training
you want an AI assistant on every plan instead of on a $75 tier or as a paid add-on
you need safety (OSHA recordkeeping), fleet and training in the same platform as maintenance
you want meter- and sensor-triggered PMs without an enterprise contract (UpKeep: from Premium; Fiix: maintenance triggers on Enterprise)
managers, leadership and finance need to see reports without each needing a paid seat (unlimited free view-only users)

Choose Fiix if…

you run a manufacturing plant on Rockwell Automation systems and want maintenance connected to FactoryTalk
reliability engineering drives your program and you want unlimited PMs, standard reports and email and phone support from $45/user/month
you need to connect your CMMS to an ERP such as SAP or other industrial systems through an integration hub

The detail

Feature by feature

Ten categories, scored against published plans and documentation. Where Fiix is ahead, it says so.

5 UpKeep leads

3 Tie

2 Fiix leads

AI features

UpKeep leads

Every plan includes Nova with monthly credits (250 on Essential up to 1,000 on Enterprise). Nova answers questions about your data, drafts closeout notes, cleans up data and builds checklists. The Nova App Builder creates custom apps from a description, starting on Premium.

Fiix

Fiix Foresight, on Professional and Enterprise, offers work order insights, asset insights and a parts forecaster. Fiix MAX, a conversational AI assistant on desktop and mobile, is a paid add-on for Professional and Enterprise. Fiix Asset Health, powered by Augury, adds AI-driven predictive maintenance.

UpKeep includes an AI assistant on every plan. Fiix's assistant needs a $75 plan and an add-on.

Work order management

Tie

Every plan includes unlimited work orders and locations, data importing and unlimited requesters. Technicians create work orders by voice with Voice Fill, and Nova drafts closeout notes and activity summaries. Checklists and time and cost tracking start on Premium, and custom statuses and workflow automation on Enterprise.

Fiix

Every plan, including Free, includes unlimited work requests and work orders, tasks and task lists, a calendar, and email and push notifications. Basic adds pass/fail inspection tasks and resource-based scheduling, so planners can assign work by available hours. Professional adds multi-asset work orders and rounds; Enterprise adds e-signatures and completion controls.

Fiix suits planners who schedule by capacity; UpKeep suits technicians who need to log work fast from a phone.

Preventive maintenance

UpKeep leads

PM scheduling starts on Premium at $55/user/month. It covers time-based and meter-based schedules and custom checklists, with the Smart Checklist Builder writing checklists from a short description. Edge sensors can open a work order automatically when a reading leaves its range.

Fiix

The PM scheduler is on every plan, with up to 25 active PMs free and unlimited PMs from Basic at $45/user/month. Professional adds nested PMs so overlapping jobs don't duplicate work. Meter readings are on every plan, but automated maintenance triggers sit on Enterprise. Condition-based maintenance connects through Rockwell's FactoryTalk Optix.

Fiix is cheaper for calendar-only PMs. UpKeep triggers PMs from meter readings and from its own Edge sensors without an enterprise contract, and the Smart Checklist Builder writes the checklist from a description.

Asset management

Tie

UpKeep supports a four-level asset hierarchy, barcode scanning and meter readings from Premium, and asset lifecycle tracking on Professional. Enterprise adds depreciation, warranty and downtime tracking, custom asset statuses and check-in/check-out for shared equipment.

Fiix

Every Fiix plan includes unlimited assets, asset hierarchies, downtime tracking, QR and barcode scanning and meter readings. Professional adds rotating assets and asset criticality, and Enterprise adds failure codes for root-cause analysis. Foresight's asset insights flag the assets that cost the most.

Fiix places more asset tracking on lower tiers. UpKeep carries a four-level hierarchy, so the depth is comparable and the difference is where it sits in the plans.

Parts and inventory

Fiix leads

Parts and inventory management with costing starts on Premium at $55/user/month, with multiple inventory lines per part. Photo-to-Parts creates part records from a photo. Purchase orders sit on Enterprise.

Fiix

Unlimited parts and supplies inventory is included on every plan, even Free. Professional adds inventory cycle counts and purchasing with RFQs, and Foresight's parts forecaster predicts stock needs and flags parts likely to run out.

Fiix includes inventory from the free plan and purchasing on a lower tier.

Reporting and analytics

UpKeep leads

Drill-down reporting starts on Premium (30 days of history), with full history from Professional. Enterprise adds custom dashboards, asset downtime and equipment reliability reports, and multi-site modules. Nova can answer questions about your data in plain language on every plan.

Fiix

A dashboard is included on every plan, standard reports start on Basic, and Professional adds advanced analytics and custom reports. Fiix Foresight on Professional surfaces work order insights, asset insights and parts forecasts from your maintenance data.

UpKeep sells Analytics and Reporting and Intelligence as products in their own right, and Nova answers questions in plain language on every plan. Fiix reports from inside the CMMS, and Foresight needs the $75 Professional plan.

Mobile app and offline use

Tie

UpKeep started as a mobile app, and its iOS and Android apps cover work orders, scanning, photos, signatures and voice entry. Offline work orders start on Professional, with bookmarked and auto-cached work orders and offline drafts.

Fiix

The Fiix mobile app is included on every plan, and Fiix says teams can update work orders, see asset histories and view dashboards from anywhere, even without an internet connection. QR and barcode scanning and push notifications are on every plan.

Fiix includes offline use on every plan; UpKeep's app is built for technicians first.

Integrations

Fiix leads

API access, business integrations and custom integrations are on Enterprise. UpKeep's own Edge sensors connect natively without an integration project.

Fiix

Fiix's Integration Hub offers an open API, prebuilt connectors and custom integrations to ERP and industrial control systems; ERP integrations, custom API work and the app exchange are on Enterprise at extra cost. Fiix is Rockwell-owned, connects to FactoryTalk Optix, and became an official SAP Build Partner in March 2026.

For plants on Rockwell or SAP, Fiix's integrations are a real advantage, though they cost extra.

Safety, fleet and training

UpKeep leads

UpKeep sells Safety (incident capture with OSHA 300, 300A and 301 recordkeeping), Fleet (DVIRs, VIN lookup, telematics) and Learn (courses and certifications) as modules on the same platform and login as maintenance.

Fiix

Fiix covers safety checks through pass/fail inspection tasks and tracks user certifications, both from Basic. It does not offer an incident-management, fleet or learning-management module.

One vendor for maintenance, EHS, fleet and training means fewer tools and invoices.

Sensors and condition monitoring

UpKeep leads

UpKeep Edge is UpKeep's own wireless sensor line for vibration, temperature and other readings. A reading outside the range you set opens a work order on that asset automatically, and dashboards show sensor trends next to maintenance history.

Fiix

Fiix Asset Health, powered by Augury, combines wireless machine sensors, continuous AI monitoring and validation by human experts. It predicts failures and creates detailed work orders in Fiix before downtime. It is sold separately, with pricing through sales.

Fiix Asset Health is Augury, bought separately and priced through sales. Edge is first-party and self-serve, and a reading out of range opens a work order on that asset with no second contract.

3. Platform breadth

One login, where Fiix needs several

Maintenance is just the start. Run safety, learning, fleet and IoT monitoring in the same platform. Same login, same data model, same mobile app.

Maintenance

AI-powered CMMS with mobile work orders, asset tracking and preventive maintenance.

Safety

EHS management, incident reporting, OSHA logs and Voice-to-CAPA analysis.

UpKeep only (Fiix: inspections only)

Nova

AI assistant for work orders, insights and answers across the platform.

UpKeep only · every plan

Supernova

Autonomous AI agents that handle routine decisions and multi-step workflows.

UpKeep only

Nova Apps

No-code app builder, plus dozens of prebuilt apps you can install in a click.

UpKeep only

Edge

First-party wireless sensors for temperature, vibration, pressure and humidity.

UpKeep only (Fiix via integrations)

Fleet

DVIRs, VIN lookup, mileage-based PMs and telematics integration.

UpKeep only (Fiix has no fleet module)

Learn

Training programs, certifications and compliance tracking built for technicians.

UpKeep only

Providers

Marketplace for vetted service partners and third-party work tracking.

UpKeep only

4. Customer success

24/7 support on every plan

When your line is down at 3 a.m., sales-tier gating isn't helpful. UpKeep includes 24/7 live chat and a dedicated customer success team on every paid plan, not as an upsell.

24/7 live chat

Real humans, actually around the clock. Average response under 3 minutes.

Dedicated CS team

Your team gets a named customer success manager. Onboarding, QBRs, expansion support. Not a ticketing queue.

White-glove migration

Switching from Fiix? We help import your assets, PMs and work order history, and validate everything with you before go-live.

Migration

Switching from Fiix is straightforward

Most teams migrate from Fiix in under 30 days, including Rockwell-heavy environments.

Export your data

Assets, PMs, work order history, parts, vendors. Our CS team walks you through the export or handles it for you.

We set up your workspace

Data mapped, users configured, integrations connected. You review before anything goes live.

Train and roll out

On-site or virtual training for your team. Phased rollout so you're never betting the whole operation on day one.

Talk through what migrating your data would actually involve.

Book a demo

“UpKeep is made by maintenance people, for maintenance people. It's just so user-friendly.”

Maintenance Team · Mattr, 8 sites

FAQ

Questions teams ask before switching

Can I import my Fiix data into UpKeep?

Yes. Assets, preventive maintenance schedules, work order history, parts inventory and vendor records can all be imported. Our CS team handles the data mapping and validates everything with you before go-live.

We're heavy Rockwell/FactoryTalk users. Does UpKeep fit?

Yes. UpKeep connects to Rockwell environments through native integrations and our public API. You keep your PLC/SCADA stack and get modern CMMS + AI on top. Many of our manufacturing customers run Rockwell alongside UpKeep.

How does UpKeep pricing compare to Fiix?

Fiix Professional runs $75/user/month and still doesn't include the AI add-ons. UpKeep is priced comparably but includes Nova AI, Nova Apps, Learn, Fleet and 24/7 support. When you add what you'd actually need from Fiix, UpKeep is materially cheaper.

Will my technicians actually adopt it?

UpKeep started as a mobile app and the phone is where technicians do the work: voice entry, scanning, photos and signatures. Requesters and view-only users are unlimited and free, so reporting a problem never needs a paid seat.

Can I try UpKeep before committing?

Yes. Book a walkthrough and we'll set up a sandbox with your actual data. Run both systems in parallel during evaluation.

What happens to my Fiix contract?

Most teams time the switch to the end of their Fiix term. If you're mid-contract, we can structure onboarding to keep total spend flat during the overlap.

See the difference yourselfNo Rockwell ecosystem required. Bring your hardest questions about Fiix.

See why teams are upgrading from Fiix to UpKeep

Real data. Modern mobile.

Get your demo

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