CMMS COMPARISON

UpKeep vs EZO

EZO CMMS is a low-cost maintenance add-on from a company best known for asset and IT inventory tracking, and it suits teams that already track equipment in EZO. UpKeep is a mobile-first CMMS built for maintenance technicians, with AI on every plan and safety, fleet and training in one platform.

your technicians work from phones on the floor and need a mobile-first app they'll actually use
you want an AI assistant that drafts work orders and answers maintenance questions on every plan
you need safety (OSHA recordkeeping), fleet, training or wireless sensors in the same platform as maintenance

4.5★ G2 rating

4,000+ Teams worldwide

652% ROI (Forrester TEI)

Across 10 categories

Tie 2

EZO 4

Trusted by 4,000+ businesses

Side by side

EZO vs UpKeep at a glance

Measure		EZO
Best for	Maintenance teams that want a mobile-first CMMS with AI, safety, fleet and training in one platform	Teams that already track assets or IT equipment in EZO and want low-cost work orders and PM
Starting price	$24/user/month (Essential)	$12/user/month yearly ($14 monthly), Essential
Free plan / trial	No free plan. Free trial with no credit card, and every tier can be bought self-serve	No free plan; 15-day free trial
G2 rating	4.5 (1,099 reviews)	4.4 (391 reviews, EZO overall)
Standout strengths	AI native platform: Nova works across every location, asset, work order, incident, certification and sensor, on every plan. Maintenance, safety, fleet, training and sensors on one data model. Customers have built 5,700 apps by describing them in plain language	Low per-user price with PM on every plan; strong asset tracking, check-in/out and depreciation; purchasing and REST API on Plus
Main limitations	No free plan; PM starts on Premium; offline mode starts on Professional	Built on asset-tracking roots; reviewers report mobile glitches and slow bulk operations; no safety, fleet, training or sensor modules
Mobile apps	iOS and Android; offline work orders on Professional and up	iOS and Android with QR and barcode scanning; limited offline work logs
Gated to higher plans	PM and inventory: Premium Offline, asset lifecycle, request portal: Professional POs, API, SSO, multi-site, workflow automation: Enterprise	Inventory, purchasing and REST API: Plus SSO and Active Directory: Professional Custom terms: Enterprise

The honest version

Which one is for you?

Both tools are in this market for a reason. The right answer depends on what you run.

Choose UpKeep if…

your technicians work from phones on the floor and need a mobile-first app they'll actually use
you want an AI assistant that drafts work orders and answers maintenance questions on every plan
you need safety (OSHA recordkeeping), fleet, training or wireless sensors in the same platform as maintenance
managers and leadership need reports without paid seats (free view-only users)
maintenance, not IT asset tracking, is your main job

Choose EZO if…

you already use EZOfficeInventory or AssetSonar and want maintenance in the same ecosystem
the lowest per-user price with PM on the entry plan matters most
you need purchasing, a REST API or SSO on a mid-tier plan

Find your fit

Mostly IT or office asset tracking with light maintenance → EZO is a fair fit. Technician adoption, safety, fleet or sensors → UpKeep.

The detail

Feature by feature

Ten categories, scored against published plans and documentation. Where EZO is ahead, it says so.

4 UpKeep leads

2 Tie

4 EZO leads

AI features

UpKeep leads

Every plan includes Nova with monthly credits (250 on Essential up to 1,000 on Enterprise). Nova answers questions about your data, drafts closeout notes, cleans up data and builds checklists. The Nova App Builder creates custom apps from a description, starting on Premium.

EZO

In August 2026 EZO launched Zoe, a contextual AI assistant that works across reports, assets, tickets and procurement. It answers utilization questions and generates checklists. EZO has no autonomous agents or AI data audits.

UpKeep's Nova is built for maintenance work; EZO's Zoe is newer and broader across IT and assets.

Work order management

Tie

Every plan includes unlimited work orders and locations, data importing and unlimited requesters. Technicians create work orders by voice with Voice Fill, and Nova drafts closeout notes and activity summaries. Checklists and time and cost tracking start on Premium, and custom statuses and workflow automation on Enterprise.

EZO

EZO CMMS includes unlimited work orders and work requests on its Essential plan, with scheduling in the Planner and QR and barcode scanning to pull up assets. Reviewers find it easy to learn, though some describe the Planner as desktop-first.

EZO covers work orders cheaply; UpKeep is built for technicians working from their phones.

Preventive maintenance

EZO leads

PM scheduling starts on Premium at $55/user/month. It covers time-based and meter-based schedules and custom checklists, with the Smart Checklist Builder writing checklists from a short description. Edge sensors can open a work order automatically when a reading leaves its range.

EZO

Preventive maintenance is included from the Essential plan at $12–$14/user/month, with time-based and meter-based schedules. Sensor readings can feed meters through the API, but EZO has no sensors of its own.

EZO gets you PM at a lower price; UpKeep adds sensor triggers and AI-drafted procedures.

Asset management

EZO leads

UpKeep supports a four-level asset hierarchy, barcode scanning and meter readings from Premium, and asset lifecycle tracking on Professional. Enterprise adds depreciation, warranty and downtime tracking, custom asset statuses and check-in/check-out for shared equipment.

EZO

Asset tracking is EZO's core strength. It supports parent-child assets, QR and barcode tags, check-in and check-out, and depreciation, and the same company sells AssetSonar for IT assets.

EZO is stronger for tracking where assets are; UpKeep is stronger for maintaining them.

Parts and inventory

EZO leads

Parts and inventory management with costing starts on Premium at $55/user/month, with multiple inventory lines per part. Photo-to-Parts creates part records from a photo. Purchase orders sit on Enterprise.

EZO

The Plus plan ($22–$26) adds parts inventory linked to work orders, plus purchasing linked to work orders. That puts purchasing on a lower tier than UpKeep, where purchase orders are on Enterprise.

EZO puts inventory and purchasing on a cheaper tier; UpKeep adds costing and Nova insights.

Reporting and analytics

Tie

Drill-down reporting starts on Premium (30 days of history), with full history from Professional. Enterprise adds custom dashboards, asset downtime and equipment reliability reports, and multi-site modules. Nova can answer questions about your data in plain language on every plan.

EZO

EZO includes pre-built and custom reports on asset usage, maintenance history and costs. Reviewers like the data available but say building custom reports can be complex. Zoe, EZO's AI assistant, can answer questions about reports.

Both cover standard reporting; UpKeep's Nova answers data questions on every plan.

Mobile app and offline use

UpKeep leads

UpKeep started as a mobile app, and its iOS and Android apps cover work orders, scanning, photos, signatures and voice entry. Offline work orders start on Professional, with bookmarked and auto-cached work orders and offline drafts.

EZO

EZO's iOS and Android apps support QR and barcode scanning and work orders. Offline, technicians can add work logs to up to 20 work orders and bookmark up to 100 assets. Reviewers report occasional glitches.

UpKeep is mobile-first for technicians; EZO's app grew from asset scanning.

Integrations

EZO leads

API access, business integrations and custom integrations are on Enterprise. UpKeep's own Edge sensors connect natively without an integration project.

EZO

EZO's Plus plan includes a REST API, and Professional adds SSO and Active Directory. EZO also connects to its own IT asset products, which suits teams that manage IT and facilities together.

EZO opens its API and SSO on lower tiers; UpKeep lists deeper ERP integrations on Enterprise.

Safety, fleet and training

UpKeep leads

UpKeep sells Safety (incident capture with OSHA 300, 300A and 301 recordkeeping), Fleet (DVIRs, VIN lookup, telematics) and Learn (courses and certifications) as modules on the same platform and login as maintenance.

EZO

EZO CMMS has no EHS or OSHA module, no fleet module with DVIRs or telematics, and no learning or certification management.

One vendor for maintenance, EHS, fleet and training means fewer tools and invoices.

Sensors and condition monitoring

UpKeep leads

UpKeep Edge is UpKeep's own wireless sensor line for vibration, temperature and other readings. A reading outside the range you set opens a work order on that asset automatically, and dashboards show sensor trends next to maintenance history.

EZO

EZO doesn't sell sensors. Sensor or meter readings can be imported through the API to trigger maintenance.

UpKeep's Edge sensors trigger work orders out of the box; EZO needs API work.

3. Platform breadth

One login, where EZO needs several

Maintenance is just the start. Run safety, learning, fleet and IoT monitoring in the same platform. Same login, same data model, same mobile app.

Maintenance

AI-powered CMMS with mobile work orders, asset tracking and preventive maintenance.

Safety

EHS management, incident reporting, OSHA logs and Voice-to-CAPA analysis.

UpKeep only (EZO has no EHS module)

Nova

AI assistant for work orders, insights and answers across the platform.

UpKeep only · every plan

Supernova

Autonomous AI agents that handle routine decisions and multi-step workflows.

UpKeep only

Nova Apps

No-code app builder, plus dozens of prebuilt apps you can install in a click.

UpKeep only

Edge

First-party wireless sensors for temperature, vibration, pressure and humidity.

UpKeep only (EZO via API meter imports)

Fleet

DVIRs, VIN lookup, mileage-based PMs and telematics integration.

UpKeep only (EZO has no fleet module)

Learn

Training programs, certifications and compliance tracking built for technicians.

UpKeep only

Providers

Marketplace for vetted service partners and third-party work tracking.

UpKeep only

4. Customer success

24/7 support on every plan

When your line is down at 3 a.m., sales-tier gating isn't helpful. UpKeep includes 24/7 live chat and a dedicated customer success team on every paid plan, not as an upsell.

24/7 live chat

Real humans, actually around the clock. Average response under 3 minutes.

Dedicated CS team

Your team gets a named customer success manager. Onboarding, QBRs, expansion support. Not a ticketing queue.

White-glove migration

Switching from EZO? We help import your assets, PMs and work order history, and validate everything with you before go-live.

Migration

Moving from EZO to UpKeep

Teams that have outgrown asset-tracking-with-maintenance-layered-on usually migrate in under 30 days.

Export your data

Assets, PMs, work order history, parts, vendors. Our CS team walks you through the export or handles it for you.

We set up your workspace

Data mapped, users configured, integrations connected. You review before anything goes live.

Train and roll out

On-site or virtual training for your team. Phased rollout so you're never betting the whole operation on day one.

Talk through what migrating your data would actually involve.

Book a demo

“UpKeep is made by maintenance people, for maintenance people. It's just so user-friendly.”

Maintenance Team · Mattr, 8 sites

FAQ

Questions teams ask before switching

Can I import my EZO data into UpKeep?

Yes. Assets, work orders, PMs, parts and vendor records can all be imported. Our CS team handles the data mapping and validates everything with you before it goes live.

We use EZO for IT asset tracking too. Do we need to replace that?

Not necessarily. Some teams keep EZO for pure IT asset tracking and move maintenance ops to UpKeep. We can help you decide based on your actual use cases.

How does UpKeep pricing compare to EZO?

EZO gates real CMMS functionality (work orders, PM, automation) behind upper tiers. UpKeep includes those on every plan, plus Nova AI, Nova Apps, Learn, Fleet and Edge. For maintenance-focused teams, UpKeep is typically materially cheaper for equivalent capability.

Will my technicians actually adopt it?

UpKeep was built mobile-first for maintenance teams. EZO reviewers describe the Planner as desktop-first and mobile as temperamental. Our mobile work order completion averages 100% across customers.

Can I try UpKeep before committing?

Yes. Book a walkthrough and we'll set up a sandbox with your actual data.

What happens to my EZO contract?

Most teams time the switch to the end of their EZO term. If you're mid-contract, we can structure onboarding to keep your total spend flat during the overlap.

See the difference yourselfBuilt for maintenance technicians. Bring your hardest questions about EZO.

See UpKeep built for maintenance teams

No IT asset tracker baggage.

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