CMMS COMPARISON

UpKeep vs Coast

Coast is a simple, low-cost work order and team chat app with a free-forever plan. It suits small teams that mainly need to assign and track work.

you need real asset management: a hierarchy, lifecycle tracking and asset-level reliability reports
you manage parts with costing, purchase orders and multiple sites
you want an AI assistant that drafts work orders and answers data questions on every plan

4.5★ G2 rating

4,000+ Teams worldwide

652% ROI (Forrester TEI)

Across 10 categories

Tie 4

Coast 1

Trusted by 4,000+ businesses

Side by side

Coast vs UpKeep at a glance

Measure		Coast
Best for	Teams that need a full CMMS: AI, asset depth, inventory, safety, fleet and training	Small teams that want simple work orders and team chat at the lowest cost
Starting price	$24/user/month (Essential)	Free; Starter $25/user/month yearly ($28 monthly)
Free plan / trial	No free plan. Free trial with no credit card, and every tier can be bought self-serve	Free plan forever; 7-day Pro trial, no credit card
G2 rating	4.5 (1,099 reviews)	4.9 (as shown on coastapp.com)
Standout strengths	AI native platform: Nova works across every location, asset, work order, incident, certification and sensor, on every plan. Maintenance, safety, fleet, training and sensors on one data model. Customers have built 5,700 apps by describing them in plain language	Free plan and low prices; very easy setup; built-in team chat, scheduling and time clock
Main limitations	No free plan; PM starts on Premium; offline mode starts on Professional	Lighter asset and inventory depth; reporting and dashboards need Pro ($65–$72); integrations and SSO need Enterprise; no safety, fleet or training modules
Mobile apps	iOS and Android; offline work orders on Professional and up	iOS and Android, highly rated (450+ App Store and 300+ Google Play reviews)
Gated to higher plans	PM and inventory: Premium Offline, asset lifecycle, request portal: Professional POs, API, SSO, multi-site, workflow automation: Enterprise	Unlimited history and repeating work orders: Starter Reporting, dashboards, request forms, downtime tracking: Pro Multi-site, SSO, integrations, custom reporting: Enterprise

The honest version

Which one is for you?

Both tools are in this market for a reason. The right answer depends on what you run.

Choose UpKeep if…

you need real asset management: a hierarchy, lifecycle tracking and asset-level reliability reports
you manage parts with costing, purchase orders and multiple sites
you want an AI assistant that drafts work orders and answers data questions on every plan
you need safety (OSHA recordkeeping), fleet or training in the same platform
managers and leadership need reports without paid seats (free view-only users)

Choose Coast if…

you're a small team that mainly needs to assign, track and chat about work, and a free plan matters
you want team scheduling, a time clock and shift swaps in the same app
you want implementation and training included on a mid-tier plan (Pro)

Find your fit

Mostly adoption and a small team → Coast is a fair fit. Asset depth, safety, fleet or multiple sites → UpKeep.

The detail

Feature by feature

Ten categories, scored against published plans and documentation. Where Coast is ahead, it says so.

5 UpKeep leads

4 Tie

1 Coast leads

AI features

UpKeep leads

Every plan includes Nova with monthly credits (250 on Essential up to 1,000 on Enterprise). Nova answers questions about your data, drafts closeout notes, cleans up data and builds checklists. The Nova App Builder creates custom apps from a description, starting on Premium.

Coast

Coast markets AI that builds workflows from a plain-language description, which helps teams set up forms and processes faster. Coast does not list an AI assistant that drafts work orders, answers data questions or audits data.

Coast's AI sets up workflows; UpKeep's Nova works inside daily maintenance.

Work order management

Tie

Every plan includes unlimited work orders and locations, data importing and unlimited requesters. Technicians create work orders by voice with Voice Fill, and Nova drafts closeout notes and activity summaries. Checklists and time and cost tracking start on Premium, and custom statuses and workflow automation on Enterprise.

Coast

Every Coast plan, including Free, has unlimited work orders and real-time messaging, so teams can assign work and chat about it in one place. Starter adds unlimited history, repeating work orders with procedures, time and cost tracking, and 5 workflow automations. Pro adds full workflow customization, external request forms and automated time tracking.

Coast is simpler for basic work orders; UpKeep goes deeper on assets, parts and reporting.

Preventive maintenance

Coast leads

PM scheduling starts on Premium at $55/user/month. It covers time-based and meter-based schedules and custom checklists, with the Smart Checklist Builder writing checklists from a short description. Edge sensors can open a work order automatically when a reading leaves its range.

Coast

Coast handles PM through repeating work orders: 5 on the Free plan and unlimited, with procedures, on Starter at $25/user/month. That makes basic time-based PM cheap. Meter-based and sensor-based triggers are not listed on Coast's pricing page.

Coast is cheaper for simple time-based PM; UpKeep adds meter and sensor triggers.

Asset management

UpKeep leads

UpKeep supports a four-level asset hierarchy, barcode scanning and meter readings from Premium, and asset lifecycle tracking on Professional. Enterprise adds depreciation, warranty and downtime tracking, custom asset statuses and check-in/check-out for shared equipment.

Coast

Coast tracks assets with QR codes, documents and history, and its asset features cover warranties, service contracts and acquisition-to-disposal tracking. It does not publish hierarchy depth or asset-level reliability reporting outside Pro and Enterprise.

Coast covers the basics; UpKeep is built for asset hierarchies and lifecycle data.

Parts and inventory

UpKeep leads

Parts and inventory management with costing starts on Premium at $55/user/month, with multiple inventory lines per part. Photo-to-Parts creates part records from a photo. Purchase orders sit on Enterprise.

Coast

Coast includes parts inventory management for tracking stock and parts used on work orders. Purchasing and multi-location inventory are not listed on the pricing page, so check them with Coast if you buy parts at scale.

UpKeep is stronger for costing and purchasing; Coast suits simple stock tracking.

Reporting and analytics

Tie

Drill-down reporting starts on Premium (30 days of history), with full history from Professional. Enterprise adds custom dashboards, asset downtime and equipment reliability reports, and multi-site modules. Nova can answer questions about your data in plain language on every plan.

Coast

Coast's free and Starter plans don't include reporting and dashboards. Pro ($65 yearly, $72 monthly) adds reporting analytics, unlimited custom dashboards and automated downtime tracking. Enterprise adds custom reporting and multi-site reporting.

Coast's Pro has strong dashboards but costs more; UpKeep reports start on Premium at $55.

Mobile app and offline use

Tie

UpKeep started as a mobile app, and its iOS and Android apps cover work orders, scanning, photos, signatures and voice entry. Offline work orders start on Professional, with bookmarked and auto-cached work orders and offline drafts.

Coast

Coast is mobile-first and highly rated, with 450+ App Store and 300+ Google Play reviews, and it combines work orders with chat in one app. Offline mode is not listed on its pricing page.

Both are mobile-first; UpKeep confirms offline work orders on Professional.

Integrations

Tie

API access, business integrations and custom integrations are on Enterprise. UpKeep's own Edge sensors connect natively without an integration project.

Coast

Coast has an integrations marketplace, and its Enterprise plan includes integrations and SSO. Lower plans rely on CSV and PDF export.

Both put integrations on Enterprise; UpKeep lists deeper ERP and custom integrations.

Safety, fleet and training

UpKeep leads

UpKeep sells Safety (incident capture with OSHA 300, 300A and 301 recordkeeping), Fleet (DVIRs, VIN lookup, telematics) and Learn (courses and certifications) as modules on the same platform and login as maintenance.

Coast

Coast supports inspections and checklists, and it markets fleet maintenance as an industry use case. It has no dedicated safety (OSHA recordkeeping), fleet (DVIR, telematics) or learning module.

One vendor for maintenance, EHS, fleet and training means fewer tools and invoices.

Sensors and condition monitoring

UpKeep leads

UpKeep Edge is UpKeep's own wireless sensor line for vibration, temperature and other readings. A reading outside the range you set opens a work order on that asset automatically, and dashboards show sensor trends next to maintenance history.

Coast

Coast doesn't offer its own sensors or condition-monitoring module.

UpKeep's Edge sensors trigger work orders automatically; Coast has no equivalent.

3. Platform breadth

One login, where Coast needs several

Maintenance is just the start. Run safety, learning, fleet and IoT monitoring in the same platform. Same login, same data model, same mobile app.

Maintenance

AI-powered CMMS with mobile work orders, asset tracking and preventive maintenance.

Safety

EHS management, incident reporting, OSHA logs and Voice-to-CAPA analysis.

UpKeep only (Coast has no EHS module)

Nova

AI assistant for work orders, insights and answers across the platform.

UpKeep only · every plan

Supernova

Autonomous AI agents that handle routine decisions and multi-step workflows.

UpKeep only

Nova Apps

No-code app builder, plus dozens of prebuilt apps you can install in a click.

UpKeep only

Edge

First-party wireless sensors for temperature, vibration, pressure and humidity.

UpKeep only

Fleet

DVIRs, VIN lookup, mileage-based PMs and telematics integration.

UpKeep only (Coast has no fleet module)

Learn

Training programs, certifications and compliance tracking built for technicians.

UpKeep only

Providers

Marketplace for vetted service partners and third-party work tracking.

UpKeep only

4. Customer success

24/7 support on every plan

When your line is down at 3 a.m., sales-tier gating isn't helpful. UpKeep includes 24/7 live chat and a dedicated customer success team on every paid plan, not as an upsell.

24/7 live chat

Real humans, actually around the clock. Average response under 3 minutes.

Dedicated CS team

Your team gets a named customer success manager. Onboarding, QBRs, expansion support. Not a ticketing queue.

White-glove migration

Switching from Coast? We help import your assets, PMs and work order history, and validate everything with you before go-live.

Migration

Outgrowing Coast?

Most teams migrate from Coast to UpKeep in under 30 days.

Export your data

Assets, PMs, work order history, parts, vendors. Our CS team walks you through the export or handles it for you.

We set up your workspace

Data mapped, users configured, integrations connected. You review before anything goes live.

Train and roll out

On-site or virtual training for your team. Phased rollout so you're never betting the whole operation on day one.

Talk through what migrating your data would actually involve.

Book a demo

“UpKeep is made by maintenance people, for maintenance people. It's just so user-friendly.”

Maintenance Team · Mattr, 8 sites

FAQ

Questions teams ask before switching

Can I import my Coast data into UpKeep?

Yes. Assets, work order history, repeating work orders, parts and team data can all be imported. Our customer success team handles the mapping and validates with you before go-live.

Our team likes how simple Coast is. Is UpKeep harder to use?

UpKeep is mobile-first and built for technicians, the mobile experience is simple and fast. The difference is under the hood: you get proper asset hierarchy, analytics, AI and multi-module coverage. The interface stays easy.

How does UpKeep pricing compare to Coast?

Coast starts cheaper ($20/user on Starter) but gates analytics, automations and multi-site to higher tiers. UpKeep is priced comparably to Coast Pro/Enterprise while including Nova AI, Nova Apps, Fleet, Edge, Learn and Providers, capabilities Coast doesn't have at any tier.

We're a small team. Is UpKeep overkill?

UpKeep works for teams of any size, 4,000+ companies use it including both SMB and enterprise. You get enterprise-ready features without having to upgrade out of them later.

Can I try UpKeep before committing?

Yes. Book a walkthrough and we'll set up a sandbox with your actual data.

What happens to my Coast contract?

Most teams time the switch to the end of their Coast term. If you're mid-contract, we can structure onboarding to keep your total spend flat during the overlap.

See the difference yourselfFor when you've outgrown simple work orders.

Outgrowing Coast? See where UpKeep takes you next.

Real CMMS depth. Enterprise-ready.

Get your demo

UpKeep vs Coast Get a demo