Bridge the Gap Between Your Team and Your Providers
Discover, manage, and collaborate with contractors and vendors, all within the CMMS you already use. No more chasing unreliable providers, surprise costs, or jobs left unfinished.
Discover, manage, and collaborate with contractors and vendors, all within the CMMS you already use. No more chasing unreliable providers, surprise costs, or jobs left unfinished.
Trusted by 4,000+ Businesses
PROVIDER MANAGEMENT SOFTWARE
Find Reliable Providers. Track Every Job. Eliminate Surprises.
One platform for discovering providers, managing relationships, and keeping every job on track without switching between tools.
Keep Providers in the Loop Without the Back-and-Forth
Providers see their assigned jobs, update status, and upload files from any device. No app download, no phone tag—just real-time visibility for both sides.
Find the Right Provider in Seconds
Stop scrolling through spreadsheets or asking around for contractor recommendations. Search by service type, location, and verification status—and add providers to your list directly from the results.
Build a Network You Can Actually Rely On
Save your best contractors and vendors to a personalized list. When a job comes in, you're assigning someone you trust—not starting from scratch every time.
Compare Quotes and Catch Overcharges Before You Pay
Request quotes from multiple providers and see them side-by-side. Track what you were quoted vs. what you're invoiced so surprises don't hit your budget.
MORE WAYS TO WORK WITH PROVIDERS
Everything Else You Need to Keep Jobs Moving
Assign work, track history, communicate clearly, and keep documentation organized—without leaving your CMMS.
Assign Providers to Work Orders
Notify providers instantly when jobs are ready.
View Provider History & Details
See past jobs, contact info, and services before you assign.
Message Providers Directly
Keep conversations separate from activity logs.
Upload & Organize Job Files
Quotes, invoices, and proof of work in one place.
PROVIDER MANAGEMENT FOR EVERY ROLE
Built for How Your Team Actually Works
UpKeep Providers serves every role in your maintenance operation, from facility managers to providers themselves.
For Facility Managers
Find reliable providers fast. Search by service type, view profiles, and build your trusted network. Assign jobs, track progress, and compare quotes—all from your CMMS. No more chasing contractors or wondering where jobs stand.
For Providers
Get steady work from facilities that pay on time. Access jobs from any device, update status in real-time, and communicate directly with customers. Build your reputation with a verified profile and grow your business.
For Operations Leaders
Get visibility into provider performance across all locations. Standardize how your team finds and manages external providers. Reduce vendor sprawl and ensure every facility works with vetted, reliable professionals.
The Numbers Don't Lie
Facilities depend on external providers more than ever, but finding and managing reliable contractors is getting harder.
7 in 10
facility managers view contractor compliance as a key obstacle to operational efficiency
15 to 25
different vendors coordinated by the average facility manager
84%
of organizations had disruptions because of third-party risks
PROVIDER SOFTWARE FAQ
Common Questions About UpKeep Providers
No. Providers access the portal through any web browser on their phone, tablet, or computer. They can log in via magic link email or SMS one-time password—no app download or password to remember.
UpKeep Providers is built directly into UpKeep's CMMS platform. It's available on Professional and Enterprise plans at no additional per-provider cost. If you're already using UpKeep, Providers integrates seamlessly with your existing work orders and workflows.
Use the Provider Network search to find contractors and vendors by service type, location, and verification status. When you create a new provider, the system searches for existing matches so you can leverage the network instead of starting from scratch.
No. Providers only see the work orders they're assigned to. Technician-level provider users can only view jobs they're explicitly assigned to. Your internal notes and files stay private by default.
No. Provider access is completely free. Providers can claim their profile, access assigned work orders, and collaborate with your team at no cost. We're focused on building the network and creating value for both sides.
You can start using Providers immediately if you're on UpKeep Professional or Enterprise. Add providers from the Provider Network, assign them to work orders, and share portal links—your providers can be working the same day.
GET STARTED WITH PROVIDER MANAGEMENT
Bridge the Gap with Your Providers Today
Join leading facilities using UpKeep Providers to find reliable contractors, eliminate invoice surprises, and keep every job on track.