AI-POWERED MAINTENANCE ASSISTANT
Your AI That Works While You Don't.
Nova runs in the background on a schedule — reviewing your data, surfacing what needs attention, and handling routine tasks. You just review and approve.
WHY UPKEEP NOVA
The First Maintenance AI That Actually Does the Work
Most AI assistants wait for you to ask. Nova works in the background — reviewing data, catching issues, and bringing you actionable insights.
Pulse: Nova on Your Schedule
Set up a recurring task and Nova delivers results automatically — no daily prompting needed. Describe what you want, choose which days to run, and wake up to a feed of insights. Review on-hold work orders daily. Audit parts data each morning. Get a weekly reliability analysis.
Knowledge Base That Learns
Nova learns your team's preferences and rules as you chat — who handles what, naming conventions, approval steps — and applies them every time. The more you use it, the more tailored it gets to how your operation runs.
Forward Emails, Get Work Done
Forward invoices, purchase orders, and vendor quotes to Nova — get them summarized, logged, or turned into work orders automatically. No copy-pasting or manual data entry.
Hands-Free in the Field
For technicians, Nova lives in your pocket. Create work orders, check inventory, look up asset history, and close out jobs — just by talking. No more tapping through screens.
Need multiple agents, dedicated infrastructure, and advanced workflows? Learn about Supernova →
USE CASES
The Work That Used to Eat Your Day
Automated Data Audits
Nova runs scheduled checks on your parts, assets, and work orders — flagging inconsistencies and data quality issues automatically. Review on-hold WOs daily, catch parts data issues every morning, audit asset naming conventions weekly.
Instant Admin Work
Nova turns messy technician notes into structured work orders. It extracts parts lists from PDFs, generates closeout documentation, and creates PM checklists — without you typing a thing.
Bulk Fixes
Relabel parts, standardize names, close batches of stale work orders, update fields across your system — all in one conversation with Nova. Fix hundreds of records without a spreadsheet.
Hands-Free Field Work
On mobile, Nova gives technicians voice-first access to everything they need. Check inventory, pull up asset history, create work orders, close out jobs — without touching the screen.
WHAT CUSTOMERS ARE SAYING
Hours Back, Every Week
Maintenance teams are using Nova to eliminate busywork and focus on what matters.
"Nova turned tasks I had shelved for months into instant wins... It's completely changed how I work. It's like having 10 assistants, minus the overhead."
NOVA FOR EVERY ROLE
From the Back Office to the Field
Whether you're managing data quality from a desk or fixing equipment with dirty hands, Nova meets you where you work.
For Maintenance Managers & Admins
Stop Doing the Work. Start Reviewing the Work.
- Wake up to a prioritized inbox of insights
- Clean up messy data in minutes with bulk actions
- Define your standards once — Nova enforces them
For Technicians
No More Tapping Through Screens.
- Ask questions hands-free while you work
- Document repairs by voice — Nova writes the notes
- Close out work orders with one command
For Ops Leaders
AI That Delivers ROI, Not Just Features.
- Automated data quality without adding headcount
- Proactive insights surface problems early
- Better data in, better decisions out
NOVA PRICING
Choose Your Plan
Start with Nova included in every UpKeep plan, or upgrade to Supernova for dedicated infrastructure, multiple AI agents, and advanced automation.
NOVA
Included with your UpKeep plan
No upgrade required
- ✓ Nova AI chat assistant
- ✓ Pulse — scheduled recurring tasks
- ✓ Knowledge Base — learns your team's rules
- ✓ Voice-first mobile access for technicians
- ✓ Email forwarding to Nova
- ✓ Automated data audits and bulk fixes
- ✓ AI-generated work orders and PM checklists
- ✓ Enterprise-grade security and permissions
SUPERNOVA
The full AI platform
Dedicated server + advanced capabilities
- ✓ Everything in Nova, plus:
- ✓ Multiple AI agents per team
- ✓ Advanced + AI-powered workflows
- ✓ Dedicated data store with millisecond queries
- ✓ 12+ system integrations (SAP, SCADA, ERP...)
- ✓ Approval inbox
- ✓ Computer use capabilities
- ✓ 8+ messaging channels
- ✓ Priority support
Frequently Asked Questions
Will Nova replace our maintenance technicians?
Not at all. Nova is designed to support your team — not replace them. It eliminates repetitive admin work so technicians can focus on what they do best: maintaining equipment, preventing downtime, and solving real problems.
How is Nova different from other AI chatbots?
Most AI assistants wait for you to ask a question. Nova works in the background — with Pulse, it runs scheduled tasks, reviews your data, and surfaces what needs attention. You set it up once, and Nova handles the routine work automatically. The chat is still there when you need it, but the real power is in what Nova does without being asked.
What if Nova makes a mistake?
You're always in control. Nova brings insights and recommendations to your Pulse feed, but you decide what to act on. Nothing happens automatically without your approval. Think of Nova as doing the prep work — you make the final call.
How secure is our data?
Nova runs on enterprise-grade infrastructure with encrypted storage, strict access controls, and audit logs. It respects the same permissions as your CMMS — technicians can only see and do what their role allows.
What is Pulse?
Pulse lets Nova run a task on your behalf — automatically, on a schedule. Set it up once with a prompt, choose which days to run it, and Nova delivers results on whatever days you choose. Results appear as a running feed you can review anytime. Each user has one Pulse, and you can pause or resume it at any time.
What are Knowledge files?
Knowledge files are created when Nova learns about your organization's processes, preferences, and guidelines through conversations. Over time, Nova builds up context about how your team works — so its responses and Pulse results get more relevant without you having to repeat yourself.
Can technicians use Nova on mobile?
Yes — and it's built for hands-free use. Technicians can talk to Nova to create work orders, check inventory, look up asset history, and close out jobs. No typing required.
How long does setup take?
Nova is already in your UpKeep account. Just go to the Pulse tab and describe what you want — Nova generates the prompt for you. Pick your schedule and you're done. For help configuring Nova for your specific workflows, book a consultation.
READY TO SEE NOVA IN ACTION?
Let Nova Handle the Busywork
Book a free consultation to see how Nova can reduce admin work, improve data quality, and give your team back hours every week.