Podcast

S3: E4 Optimizing Maintenance at Mattr: Charlene Crocker's Role as a CMMS Administrator

In this episode, host Bryan chats with Charlene Crocker, the CMMS Administrator at Mattr, as she shares her experiences in asset management.

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Welcome to the UpKeep Pledge Pros Podcast! In this episode, host Bryan chats with Charlene Crocker, the CMMS Administrator at Mattr. Charlene shares her experiences in asset management, the journey from data entry to overseeing UpKeep's implementation across multiple sites, and how she supports maintenance teams in North America.

Key Highlights:

  • Introduction to Charlene Crocker: Meet Charlene, a seasoned professional in asset management with over a decade of experience.
  • Role at Mattr: Discover how Charlene manages and standardizes maintenance processes across eight sites using UpKeep.
  • Choosing UpKeep: Insights into why Mattr selected UpKeep as their CMMS and the benefits it has brought to their operations.
  • Training and Standardization: How Charlene ensures consistent maintenance practices across different sites, including tank and pipe divisions.
  • Continuous Improvement: The ongoing efforts to optimize maintenance processes and integrate new features like UpKeep Edge and analytics.

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UpKeep's Asset Operations Management Platform is a mobile-first CMMS, EAM & IIoT suite of solutions proven to streamline the work order process and take you from reactive to preventive maintenance. Purpose-built to manage multi-location, day-to-day maintenance life cycles; optimize asset utilization; and gain insights into real-time performance data. Maintenance, reliability, and operations teams now have one easy-to-use tool to drive efficiency and effectiveness across the organization.

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