Public Works Maintenance Software: Streamlining and Centralizing Public Works Management

Everyone in a city benefits from timely completion of maintenance projects. Constant miscommunication from missing spreadsheets creates unnecessary red tape. Reduce deferred maintenance and unify your preventive maintenance planning with UpKeep. 

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Reduction in technician time spent filing work orders and locating asset information


Return on Investment


Savings from avoided production downtime

Source: Study conducted through a third party through Forrester. Download the full report here.

Streamline and Manage Your Maintenance and Work Orders for Your City With Public Works CMMS

Streamline preventative public works maintenance for safety and compliance

Streamline all of your calendar alerts to automatically alert your public works technicians in advance when recurring work orders and inspections need to happen. Track all public works federal compliance audits, including NERC and OSHA inspections, with checklists and full maintenance histories on your assets.

Centralize public works maintenance requests in one place

No matter what the issue, unlimited free requesters from any department in your public works organization can take a photo and upload a work request to a branded request portal via their mobile device. An admin can quickly assign that public works work order to the closest available technician to remedy issues and ensure the highest quality city conditions for constituents.

Onboard your public works maintenance team quickly with a seamless user interface

No time to spend training teams and implementing new software? With UpKeep, public works users don’t have to spend unnecessary time training. Instead, the app is so intuitive that you can onboard teams quickly and any technician, no matter their technical background, will understand how to use it.

Asset Management

Public Works CMMS, Maintenance Management, and Work Order Software

UpKeep is consistently rated the best public works inventory management software in value for money, ease-of-use, functionality, and customer support. There’s a reason UpKeep has more 5-star reviews than any other public works CMMS and maintenance software vendor.

  • Reduce your equipment and asset downtime by up to 26%

  • Extend your asset and equipment lifetime by up to 11%

  • Achieve up to 652% ROI by integrating UpKeep into your public works workflow

  • Improve overall public works facility conditions with the integration of UpKeep

Manage Public Works Assets From Your Mobile Device

  • Enable public works maintenance technicians to easily carry preventative maintenance checklists and manuals associated with any asset in their pockets.

  • Ensure secure access to necessary public works asset information by allowing any technician to easily pull up records of historic repairs to make the best decisions when performing maintenance. 

  • Achieve the full useful life of your public works assets by utilizing mobile asset downtime tracking. When paired with UpKeep Analytics, users can access an automatic business intelligence dashboard that tracks all equipment downtime costs over time.

Mobile Features
Maintenance Reports Illustration

Easy Access to Public Works Reports To Share Maintenance Results

Use UpKeep Analytics to easily track downtime costs, labor hours, and more in a drill-down format. Our business intelligence platform allows users to quickly run complex data visualizations that can be shared with other departments to help increase transparency into public works maintenance activities and ensure more budget for the maintenance program.

Learn the Importance of Public Works Maintenance Software

Not only is public works CMMS important for efficiently managing and maintaining a city’s infrastructure and services, but it contributes to the well-being and development of an area by:

  • Effectively allocating public works department resources by prioritizing tasks based on urgency and what is available

  • Identifying potential issues to help reduce the need for costly repairs

  • Planning preventative maintenance 

  • Improving the well-being and quality of life for city dwellers with well-maintained roads, parks, and utilities

  • Collecting and analyzing data on infrastructure conditions and maintenance activities to help make strategic and informed decisions about trends, areas in need of attention, long-term planning, and more

  • Ensuring infrastructures are in compliance with regulations and standards to reduce the risk of accidents and liabilities

  • Tracking and managing assets and optimizing their usage

  • Maintaining detailed records that are easy to access for auditing, accountability, reporting, and more

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Public Works Maintenance Software: FAQs

Utilizing public works maintenance software like UpKeep helps public works throughout cities and municipalities function better. UpKeep digitizes and centralizes operations to help effectively allocate resources, reduce operational costs, improve service deliveries, ensure cities are meeting compliances and regulations, and overall enhance infrastructure management.

The user-friendly platform is designed to cater to public works maintenance teams, enabling them to collaborate seamlessly, stay on top of preventative tasks, monitor asset performance, and more. 

UpKeep is an innovative public works maintenance software that allows cities to utilize the platform exactly how they need to for max efficiency and support. The available solutions contribute to cost savings, improved asset longevity, and overall operational excellence for public works maintenance teams seeking to optimize their practices.

UpKeep’s Asset Operations Management (AOM) platform integrates with your existing tech stack to help teams better manage workflows, information, and data to help increase productivity and efficiency. 

Yes, UpKeep requires minimal training to understand and use — even technicians with little technical background can quickly grasp how public works maintenance software works and can benefit an organization. UpKeep is user-friendly and offers training support if needed.

Public works maintenance software can schedule routine inspections and maintenance tasks based on predefined criteria or historical data all stored within the software. These routine scheduled tasks help prevent or minimize equipment breakdowns and infrastructure failures that will take away time and money in the future.

Yes! Whether you’re a small city of only 10,000 residents or you’re a booming city with millions, public works maintenance software can work for your organization. UpKeep is customizable, integrates well with other softwares and programs, and can help manage any city or municipality no matter how big or small.


"I have been using UpKeep for several years now and have found it to be a game-changer for our maintenance operations. What I appreciate most about UpKeep is their customer support team."

Michael W.




Leading the Way to a Better Future for Maintenance and Reliability

Your asset and equipment data doesn't belong in a silo. UpKeep makes it simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.

Capterra Shortlist 2021
IDC CMMS Leader 2021
[Review Badge] GetApp CMMS 2022 (Dark)
[Review Badge] Gartner Peer Insights (Dark)
G2 Leader