Summer Surge: UpKeep Shines in G2's Latest Assessment for Top-notch CMMS Software Performance

A Shining Summer Report

In the sizzling summer of 2024, UpKeep shines bright as the standard of excellence in maintenance management solutions, earning accolades across multiple categories in the latest G2 report. UpKeep is widely recognized for its expertise in Asset Tracking, Asset Performance Management, and CMMS leadership, consistently empowering businesses across diverse industries. Through its comprehensive toolkit, UpKeep facilitates operational optimization, reduces downtime, and cultivates proactive maintenance practices alongside seamless communication. As industries evolve towards renewal and expansion, UpKeep remains dedicated to delivering exceptional value, equipping businesses with crucial insights and capabilities essential for success in today's ever-changing landscape.

Understanding G2’s CMMS Usability Index®

G2 is known as the largest and most trusted software marketplace. With over 90 million users annually from various companies of varying size, G2 allows users to make smarter decisions on software based on authentic peer reviews. To understand UpKeep’s achievements in the CMMS category, it’s important to understand how G2 processes usability scores amongst the various available softwares. 

G2 calculates usability scores using a proprietary algorithm that considers real-user satisfaction ratings for a range of use-related review questions. These scores highlight which CMMS software options garnered the most satisfactory reviews for ease of use, based on peer-submitted feedback.

UpKeep’s G2 Summer Report Wins

UpKeep's presence and accomplishments in G2's Summer Report span across diverse categories and markets. The company has garnered numerous result-driven and user-friendly accolades, underscoring UpKeep's leadership in the CMMS sector. Explore some of the awards UpKeep has earned in the current quarter:

1. Best Usability Mid-Market

UpKeep attains the prestigious "Best Usability” award, a recognition bestowed upon companies that excel in providing Mid-Market organizations a product that’s easy to use and satisfies their requirements.

1. Leader Small-Business

UpKeep attains the prestigious "Leader in Small-Business" award, a recognition of companies that excel in satisfying Small Businesses with top-notch features, pricing, setup, and installation.

1. Leader Asset Management

Claiming a Leader position in the Asset Management sector, UpKeep demonstrates its expertise in this space and its dedication to delivering unending value.

1. Best Relationship Mid-Market

UpKeep has earned the title for “Best Relationship” in the Mid-Market category. Users from this category have rated UpKeep highly for their complete satisfaction while working with the world-class CMMS.

What Customers Say About UpKeep

"Upkeep is game-changing. I like Upkeep's customer Service the best. Whether it be through online chat, phone call, email, or in-person; I have experienced great customer service by very knowledgeable people. I have made a major impact with my company by using Upkeep. This software basically took me by the hand and walked me through the process of being a CMMS operator. The upkeep university and the staff's availability to answer questions about its software, maintenance records in general, and reliability has proven to be a game changer for me and the company that I work for.” - Antwain H., Small Business

“UpKeep allows us to efficiently track and coordinate all incoming work orders to help the team be more effective with their time and resources. It is such a simple program to use which makes training a breeze. Customer support has been amazing and helped us ease the implementation and integration into our existing workload.” - Jesse T., Mid-Market

"UpKeep is INCREDIBLE...the product is so easy to use and the Customer Service is outstanding. I love that the staff answers all my questions and they are very prompt to answer any questions that I have. Ryan has been amazing in creating UpKeep. I recommend them to many of my colleagues. UpKeep is very easy to use, that is one of many things I love about them! Keep up the GREAT work!...I am constantly working in UpKeep and it's a dream.” - Carol D. Small Business

Conclusion

In the constantly evolving world of maintenance and technology, finding software providers that prioritize customer success is essential. UpKeep stands out with its steadfast commitment to its customers' achievements. Dedicated to providing user-friendly, practical, and results-driven software, UpKeep supports businesses across various industries throughout their entire journey. From smooth implementation to scalable solutions, UpKeep delivers unmatched expertise, empowering teams of all sizes to achieve their maintenance goals. Through continuous innovation, UpKeep continues to make a significant impact on the CMMS market.