S4: E3 Ross Wheeler on Enhancing Preventive Maintenance at Salvation Army

In this episode, host Bryan Bieschke sits down with Ross Wheeler, Capital Renewal Plan Manager and UpKeep Administrator for the Salvation Army Southern Territory.

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Welcome to the UpKeep Pledge Pros Podcast! In this episode, host Bryan Bieschke sits down with Ross Wheeler, Capital Renewal Plan Manager and UpKeep Administrator for the Salvation Army Southern Territory. Ross discusses his 13-year journey with the Salvation Army and how UpKeep’s CMMS is revolutionizing their approach to preventive maintenance, especially at their state-of-the-art Kroc Centers. From streamlining facility management to implementing remote monitoring solutions, this episode dives deep into the vital role of maintenance in supporting the Salvation Army’s mission.

Key Highlights:

Ross’s Role: Learn how Ross manages facility upkeep across a 15-state territory, ensuring their centers remain operational to serve the community.
Kroc Centers’ Impact: Discover how these community centers, funded by the Ray & Joan Kroc Foundation, are transforming impoverished neighborhoods.
Implementing UpKeep: Ross shares the success of integrating UpKeep's CMMS to standardize workflows, improve prioritization, and enhance preventive maintenance strategies.
Remote Monitoring Innovation: Hear about the pilot programs using UpKeep’s edge sensors to monitor critical equipment, from water pumps to refrigeration units.
Service-Level Agreements: Ross explains how defining clear service-level agreements has improved task prioritization across multiple facilities.

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