5 Keys to Keeping Your Best Techs (Without Burning Them Out)

In this on-demand session, UpKeep Ambassador and Compass Facilities Co-Founder & CEO Bryan Decker joins host Ollie to unpack one of the biggest challenges facing maintenance and reliability teams today — why top technicians leave and how to keep them engaged for the long run.

Drawing from decades of real-world leadership experience, Bryan shares actionable strategies to strengthen culture, improve communication, and build teams that stay motivated even in competitive job markets. From creating meaningful career paths to recognizing early signs of burnout, this webinar offers a practical roadmap for retaining your most valuable talent.

Whether you’re a maintenance manager, reliability leader, or operations executive, you’ll walk away with tools to build a workplace where technicians feel seen, supported, and set up for long-term success.

Key Takeaways

• Culture drives retention: Recognition, growth, and trust matter more than perks or pay alone.
• Clarity creates confidence: Clear goals, expectations, and feedback loops keep teams aligned.
• Pay fairly, but grow continuously: If you can’t out-pay competitors, out-develop them through training and career growth.
• Leadership starts with listening: People quit managers, not companies—great leaders remove roadblocks and empower their teams.
• Consistency builds trust: Recognize wins, hold regular 1:1s, and make feedback a habit.
• Prevent burnout early: Watch for warning signs, encourage time off, and promote balance.