Addison HVAC

Mission Maintenance: Antoine’s Strategic Rollout of UpKeep at Addison HVAC

Addison HVAC at a Glance

Location: Orlando, FL
Industry: Commercial HVAC Manufacturing
UpKeep Champion: Antoine Henry, Maintenance Coordinator
Years with UpKeep: 4 years
Technician Team Size: 6
Most Used Features: Preventive Maintenance, Work Orders, Spare Parts Management, Technician Notes, Calendar View

What Antoine Said

“UpKeep is simple—and it continues to improve. I started with no CMMS experience, learned through UpKeep University, and now it's how we manage everything from spare parts to PMs. My team and my manager are happy with it, and so am I.”

Why It Matters

Antoine was brought into Addison HVAC specifically to lead the rollout of UpKeep—and he’s been optimizing maintenance ever since. With a background in Navy aviation electronics, Antoine blends military-grade planning with day-to-day maintenance coordination for a team of six. He’s streamlined operations across equipment, vehicles, facilities, and grounds by aligning technician workload, reducing backlog, and proactively planning year-end shutdowns.

He’s also a voice in UpKeep’s product evolution—regularly suggesting features that have made it into the platform.

Real Results

• Preventive Maintenance is now fully scheduled—including a full shutdown maintenance plan during the holidays
  
  

• Recurring issues are easier to flag and fix using technician notes and asset histories
  
  

• Spare parts are tracked and reordered automatically, tied directly to assets
  
  

• Other departments like Finance and Lab benefit from Antoine’s real-time data in UpKeep
  
  

• Continuous learning and application: Antoine is actively studying for his CMRP exam after being inspired at SMRP
  
  

What He Uses Most

• UpKeep University
  
  

• Preventive Maintenance (with automated weekly digests)
  
  

• Technician Notes + Asset History
  
  

• Spare Parts & Reorder Thresholds
  
  

• Calendar + List Views
  
  

• Cross-functional collaboration with Ops, Finance, and Lab teams
  
  

Want Results Like These?

See why teams like Antoine’s use UpKeep to plan smarter, reduce backlog, and get proactive.

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