Life at UpKeep - Nick Trueman, Sales Development Manager

Life at UpKeep!

"Life at UpKeep" is an employee spotlight blog series, where we showcase the amazing people and teams in our company doing amazing work together!

Through the eyes of our very own UpKeepers, you’ll get a glimpse into our company culture, our team’s big and small wins, how members of our team came to join and love UpKeep, and so much more! 

Meet Our Teammate!

We are so excited to chat with Nick Trueman, our Sales Development Manager! In such a short period, Nick has transformed the internal processes and training to elevate the entire sales department. Nick has been an all-star when it comes to integrating best practices and methods to ensure our team is well-supported! We're incredibly lucky to have Nick and his expertise on the team! Here is his interview with our CEO, Ryan.

Ryan: How did you find out about UpKeep? And, what made you want to join the team? 

Nick: Interestingly, I first heard about UpKeep during a call review with an SDR when I was with a competitor. Then, Tyler reached out about the opportunity here to build out and lead the SDR organization at UpKeep. After my conversations with the team, taking a deeper dive at the product, and already understanding the addressable marketing we have in this space, it was an easy decision!

Ryan: Currently, what’s a project you’ve been working on that you’re really proud of? Or, maybe a project you’ve already completed that you still think about?

Nick: One would be the weekly trainings for the SDRs. It definitely takes a lot of time and effort to put together a good interactive training, but I think it’s super important. I’ve also received good feedback from some of the SDRs, so I hope they also find value.  

Another one would be the Outbound approach. It’s definitely not where it needs to be, but we are making progress. I am also extremely excited to continue to tackle this with Dan, Bobby, Jeff, and Nate. We have a huge space in front of us. It may take a couple of months to build out, but I love the ideas this team has been floating around. Ryan, I think you said it best one meeting — ”outbound controls our destiny.” So, I’m super excited to continue to build our Outbound Strategy out with our new leadership!

Ryan: What’s something you love about UpKeep?

Nick: Hands down the people and culture. I can really tell that everyone I work with is on a mission to make and keep UpKeep the best CMMS out there. Working remotely makes it a little more challenging with strengthening the culture, but I really like everything we are doing.  UpKeep’s Quarantineversary Day was a lot of fun. I really enjoyed meeting new people and the activities we had. I am really looking forward to meeting more people in person!

Ryan: Awesome, thanks again, Nick, for joining me in this episode of Life at UpKeep! 

Join us!

To learn more about our current openings, visit www.onupkeep.com/careers!