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Nova credits

Need more Nova? Add credit packs.

Every UpKeep plan includes monthly Nova credits per user, shared across Nova and Studio. Power users running heavy Nova Max analysis can purchase credit packs that don't expire and roll over month to month.

  • Purchased credits never expire
  • Roll over month to month, no waste
  • Most teams never need more than what's included

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What's included

Monthly Nova credits, per user

Every paid plan ships with a monthly credit allowance per user. Credits are shared across Nova and Studio and reset every month.

Essential 250 credits / user / mo
Premium 500 credits / user / mo
Professional 750 credits / user / mo
Enterprise 1,000 credits / user / mo

Two modes, one credit pool

Nova Standard vs. Nova Max

Both modes draw from your account's credit pool. The difference is what you use them for and how many credits each task costs.

Standard Fewer credits per task

Fast actions, high-volume commands

Nova's default mode, built for speed. Use it when you know what you want and just need Nova to do it.

Max More credits per task

Analysis, reasoning, multi-step tasks

Built for complex asks. When the answer needs Nova to pull from multiple sources, identify patterns or build something new.

Manage usage

See where your credits are going before buying more

Admins can view per-user credit usage in Settings → Nova & Studio. Get a clear picture of who's running heavy Max analysis before sizing a credit pack.

Talk to sales about a pack

Common questions

Before you buy a credit pack

Will my team stop using Nova if we hit the monthly limit?

Your monthly credits reset every month. If your team consistently hits the limit before reset, you can buy a credit pack that adds to your account and is used before your monthly allotment runs out next cycle.

Do purchased credit packs expire?

No. Purchased credits never expire and roll over month to month. Unlike your included monthly allotment (which resets), credit packs stay in your account until used.

Are credit packs shared across my whole team?

Yes. Purchased credit packs are shared across every user on your account. Anyone running Nova or Studio can draw from the pack, so a few power users running heavy Max analysis won't lock the rest of the team out.

Are Nova and Studio on separate credit pools?

One shared pool. Both Nova and Studio draw from your account's monthly credit allowance, so usage is unified and admins see one number to manage.

How do I know if Standard or Max is the right mode for a task?

Standard for fast actions and direct commands ("close all completed PMs"). Max for analysis, reasoning and multi-step asks ("which assets had the most downtime this quarter and why"). Standard can answer complex questions too, just less thoroughly than Max.

Will I be auto-billed when I hit the limit?

No. We don't auto-bill overages. Credit packs are intentional purchases. You decide if and when to buy one.

Where do I see my team's credit usage?

Settings → Nova & Studio. Admins can see per-user usage there to understand where credits are going before deciding to buy more.