vs Coast
When you outgrow simple. UpKeep is ready.
Coast works for lightweight work order tracking and team messaging. When your operation needs real asset hierarchy, deep analytics, AI on every plan and enterprise-ready features, UpKeep is the upgrade path.
- Nova AI on every plan, not a workflow assistant. Coast's AI helps build forms. Nova drafts work orders, audits data and surfaces failure patterns across your entire operation.
- Deep analytics without gating. Coast gates reporting behind Pro ($49). UpKeep includes robust analytics and dashboards from the start.
- Real asset operations, not just work orders. Coast is built around work orders + messaging. UpKeep gives you asset hierarchy, PM scheduling, parts inventory and full maintenance history.
- Studio, Learn, Fleet, Edge and Providers ship native. Coast has none of these. UpKeep is a full asset operations platform.
Head to head
What each platform actually includes
Based on publicly available product and pricing information. Side by side, the difference isn't subtle.
| Capability | UpKeep | Coast |
|---|---|---|
| AI depth & breadth | ||
| AI assistant for work orders, assets and insights | Nova — included on every plan | AI form/workflow builder only |
| Autonomous AI agents that execute multi-step workflows | Supernova | |
| AI-powered data audits and anomaly detection | Nova Intelligence | |
| Customization | ||
| No-code app builder for custom workflows | Studio | |
| Pre-built app marketplace | 49+ Studio apps | |
| Platform breadth | ||
| Integrated EHS / safety module | Safety | |
| Built-in learning and certification management | Learn | |
| Native fleet module (DVIRs, VIN lookup, telematics) | Fleet | Generic work orders only |
| First-party wireless IoT sensors | Edge | |
| Service partner marketplace for third-party work | Providers | |
| Depth for maintenance operations | ||
| Deep analytics and custom dashboards | Pro ($49) and above only | |
| Multi-site and SSO | Enterprise only | |
| 24/7 live chat support on every paid plan | Priority support Enterprise only | |
| Information current as of April 2026, based on publicly available Coast product and pricing documentation. Product capabilities and plan inclusions change. Contact us for the latest side-by-side. | ||
1. AI on every plan
AI that actually shows up for work
Coast's AI helps you build forms and workflows. That's it. There's no AI across work orders, assets or maintenance history.
Nova is included on every UpKeep plan and actually works on maintenance data. It drafts work orders, audits asset data on a schedule, flags failure patterns and answers questions in plain English. Different tool for a different job.
Nova runs on work order, asset and PM data — not just forms.
Faster work order completion with Nova drafting assistance
2. Studio
Build the apps you need. No engineers required.
Coast caps workflow automations by tier (5 on Starter, 30 on Pro, unlimited on Enterprise) and has no no-code app builder.
Studio is a real no-code app builder. Ship custom apps in minutes — shift handovers, vendor scorecards, safety hazard trackers — with no caps and no tier-gating. Every app reads and writes your real UpKeep data.
3. Platform breadth
One login. Every module.
Maintenance is just the start. Run safety, learning, fleet and IoT monitoring in the same platform. Same login, same data model, same mobile app.
Maintenance
AI-powered CMMS with mobile work orders, asset tracking and preventive maintenance.
Both platforms
Safety
EHS management, incident reporting, OSHA logs and Voice-to-CAPA analysis.
UpKeep only (Coast has no EHS module)
Nova
AI assistant for work orders, insights and answers across the platform.
UpKeep only · every plan
Supernova
Autonomous AI agents that handle routine decisions and multi-step workflows.
UpKeep only
Studio
No-code app builder plus a marketplace of 49+ pre-built apps.
UpKeep only
Edge
First-party wireless sensors for temperature, vibration, pressure and humidity.
UpKeep only
Fleet
DVIRs, VIN lookup, mileage-based PMs and telematics integration.
UpKeep only (Coast has no fleet module)
Learn
Training programs, certifications and compliance tracking built for technicians.
UpKeep only
Providers
Marketplace for vetted service partners and third-party work tracking.
UpKeep only
4. Customer success
24/7 support. On every plan.
When your line is down at 3 a.m., sales-tier gating isn't helpful. UpKeep includes 24/7 live chat and a dedicated customer success team on every paid plan, not as an upsell.
24/7 live chat
Real humans, actually around the clock. Average response under 3 minutes.
Dedicated CS team
Your team gets a named customer success manager. Onboarding, QBRs, expansion support. Not a ticketing queue.
White-glove migration
Switching from Coast? We handle asset, PM and work order history imports. Most teams are fully live in under 30 days.
Migration
Outgrowing Coast?
Most teams migrate from Coast to UpKeep in under 30 days.
Export your data
Assets, PMs, work order history, parts, vendors. Our CS team walks you through the export or handles it for you.
We set up your workspace
Data mapped, users configured, integrations connected. You review before anything goes live.
Train and roll out
On-site or virtual training for your team. Phased rollout so you're never betting the whole operation on day one.
Questions teams ask before switching
Can I import my Coast data into UpKeep?
Yes. Assets, work order history, repeating work orders, parts and team data can all be imported. Our customer success team handles the mapping and validates with you before go-live.
Our team likes how simple Coast is. Is UpKeep harder to use?
UpKeep is mobile-first and built for technicians — the mobile experience is simple and fast. The difference is under the hood: you get proper asset hierarchy, analytics, AI and multi-module coverage. The interface stays easy.
How does UpKeep pricing compare to Coast?
Coast starts cheaper ($20/user on Starter) but gates analytics, automations and multi-site to higher tiers. UpKeep is priced comparably to Coast Pro/Enterprise while including Nova AI, Studio, Fleet, Edge, Learn and Providers — modules Coast doesn't have at any tier.
We're a small team. Is UpKeep overkill?
UpKeep works for teams of any size — 4,000+ companies use it including both SMB and enterprise. You get enterprise-ready features without having to upgrade out of them later.
Can I try UpKeep before committing?
Yes. Book a walkthrough and we'll set up a sandbox with your actual data.
What happens to my Coast contract?
Most teams time the switch to the end of their Coast term. If you're mid-contract, we can structure onboarding to keep your total spend flat during the overlap.
Outgrowing Coast? See where UpKeep takes you next.
30-minute demo. Real CMMS depth. Enterprise-ready.
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