UpKeep is the AI-powered CMMS that equips Maintenance and Reliability teams with the tools and real-time insights they need to run operations smarter, faster, and more efficiently
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Customer Support
Support your team deserves
Maintenance shouldn’t mean guesswork and paperwork. UpKeep makes is simple to see where everything stands, all in one place.
Technical Support
Standard Support
- 24/7 Live Chat Support
- Phone: 8am to 5pm PST M-F
- General Support Queue
- On-Demand Support: Access to help center access, webinars, and video library.
Technical Support + Customer Success
Premium Support
- Priority Support Queue
- Dedicated Success Manager
- Ongoing Custom Training & Consulting
- Full 24/7 Live Support Access (chat, text, email, and phone)