Day's Hospitality Group

UpKeep Customer Spotlight

Customer: Days Hospitality Group
Industry: Hospitality
Spokesperson: Alba Perdomo, Regional Building Operations Manager

At a Glance

What Alba Said

“From my phone in Vancouver, I can see what’s happening at every property. It gives me control, visibility, and saves us so much time.”

“It’s not just about knowing what’s happening — UpKeep helps me build a smarter strategy for the whole department.”

“Maintenance used to be a black hole. Now, we get real-time info, photos, and full transparency across all hotel teams.”

Why It Matters

• Supports operations across multiple Canadian cities (Vancouver, Prince George, Kariya, and more)
  
  
• Enables real-time collaboration across housekeeping, front desk, and maintenance
  
  
• Reduces travel time and duplicate work through live status updates
  
  
• Unlocks strategic labor allocation and third-party outsourcing decisions
  
  
• Equips non-technical teams to participate in facilities upkeep with ease
  
  

Real Results

• 100+ staff across departments now submit maintenance requests directly via mobile
  
  
• 12 dedicated maintenance users empowered with task tracking and analytics
  
  
• Reduced downtime through real-time updates and preventive maintenance triggers
  
  
• Improved maintenance budgeting through asset tracking and time insights
  
  
• Housekeeping no longer repeats room checks thanks to live status visibility
  
  

Try It Yourself

Want to modernize your hotel maintenance workflows and save time across departments?
👉 Book a demo or contact [email protected]